Catalogue Coordinator – Content Hub

ITV

Administrative role within ITV's Sales Operations team, supporting catalogue management and data quality across Global Partnerships. Requires media experience and strong data handling skills.

Posted 6/29/2026contractLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support the Catalogue Manager in the day-to-day operation, maintenance, and development of the ContentHub catalogue.
Assist with the management of both New Slate and Library content, ensuring a clear and accurate view of exploitable titles across Global Partnerships.
Monitor catalogue data quality and consistency, proactively identifying and resolving gaps, discrepancies, and duplicate records.
Support the onboarding of new acquisitions, including metadata collection, template preparation, catalogue setup, data normalisation, and enrichment.
Work closely with Sales, Marketing, Global Content, Rights, Operations, and other stakeholders to support catalogue growth and evolving business requirements.
Attend relevant meetings, e.g. SMART, to remain informed of programme developments, launch plans, and catalogue changes.
Assist with Rightsline and other integration projects by supporting data preparation, validation, and alignment..
Contribute to data governance initiatives and help ensure the catalogue remains a trusted single source of truth across Global Partnerships.
Maintain catalogue accuracy through regular updates, including the processing of Rights position changes and other business-critical metadata updates.
Compile reports to support operational, and strategic business requirements.
Identify and analyse catalogue gaps to support specific initiatives.
Leverage ContentHub functionality to support Sales, Marketing, and other stakeholder groups.
Conduct research using internal and external sources such as IMDb or TVDB to enrich catalogue records where appropriate.
Act as an ambassador for ContentHub, promoting its use as the central catalogue and trusted source of content information across Global Partnerships.
Support users with catalogue-related queries, data requests, and best practice guidance.
Prepare and maintain user guides, training materials, process documentation, and communications.
Assist with the delivery of onboarding sessions, refresher training, and demonstrations to support user adoption and engagement.
Build strong working relationships across departments and act as a one of key points of contact for related processes..
Support testing activities for new system releases, integrations, and enhancements.
Assist with ongoing alignment of content data across ContentHub, Rightsline, Airtable, ITVStudios.com, Content Catalogue, and other systems within the SOS ecosystem.
Contribute subject matter expertise to Global Partnerships projects and wider Sales Operations initiatives.
Support the Catalogue Manager in identifying and implementing process improvements that enhance catalogue quality, operational efficiency, and commercial value.
Build and maintain relationships with GP teams in support of Sales Operations activities.
Undertake additional administrative and project-related duties as required within a dynamic and evolving business environment.

Requirements

What you’ll need

Relevant experience of working in a Media / Broadcaster environment – interest in TV and Film content as a plus
Understanding of the media landscape with a passion to increase knowledge
Strong experience of working with large datasets and confidence in navigating a rapidly evolving slate of content
Highly numerate & computer literate (Advanced Excel, Word and Google suite incl. Gmail) – must be very adaptable and confident with computer systems (particularly databases)
Experience with external tools and resources such as IMDb and AI tools is an additional asset

Benefits

Comp & perks

Flexible working with a range of options to suit everyone
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn - with an opportunity to buy ITV shares
Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data AnalysisMetadata ManagementData NormalisationContent EnrichmentReport Compilation

Soft Skills

Strong CommunicationRelationship BuildingAdaptabilityProblem Solving