Field Service Manager

ITT Inc.

Field Service Manager providing technical installation and commissioning support for VIDAR smart motors. Responsible for training and mentoring personnel and troubleshooting equipment in the field.

Posted 6/16/2026full-timeRemote • Alabama, Arizona, California, Colorado, Connecticut, Florida, Idaho, Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $106,800 - $159,400 per yearWebsite

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Provide technical installation and commissioning support to clients and service teams nationally with regards to smart motor equipment and application support
Complete rotating equipment alignment to nominated tolerances using dial indicators or laser equipment
Train and mentor field service personnel smart motor installation practices
Provide on-site start up services and troubleshooting to customers within the United States and document all procedures and recommendations and provide reports
Demonstrate an ability to fault find and self-manage so as to avoid unnecessary breakage or lost time through incorrect installation techniques
Troubleshooting smart motor and associated equipment
Assist with assembly of smart motors and associated equipment including manufacturing and fabricating along with the repair of modifications associated with smart motor equipment
Offer support to field service and monitoring team
Organize personnel for smart motor installation and activation
Demonstrate understanding of motor KPV trends
Offer field service team support with site related fault finding
Follow written instructions and complete all nominated checkpoints before handover of paperwork
Provide timely advice to Operations Manager of field service tooling and consumables stock deficiencies to allow replacement
Maintain tools and equipment in operating condition and advise supervisor of deficiencies
Implement the set vision to the Filed Service department
Contribute to a positive safety culture throughout the business by alignment with safety processes, policies and legislation along with support for new initiatives
Follow and set a positive example for all ITT Code of Conduct rules and guidelines and ensure commitment to ITT's vision, mission and values and act in accordance with the Working with One Another program

Requirements

What you’ll need

Associates degree in Electrical Engineering or higher desirable
Trade certificate in Electrical or electronics desirable
Restricted Electrical License desirable or 5 years experience
Advanced electrical trouble shooting capability
Be capable to read & interpret both schematics and Piping and Instrumentation diagrams
Be experienced with process & motor control methodologies
Minimum 5 years practical experience and knowledge with various motor types
Preventative Maintenance & Reliability experience desirable
People management experience strongly desirable
Strong English language skills both verbal and written
Excellent problem solving and analytical skills
Commitment to ongoing professional development
Basic computer and Microsoft Office skills including PowerPoint, Excel and Word
Understand and implement quality principles
Engagement in modern safety principles
Professional appearance and approach

Benefits

Comp & perks

health insurance
401(k)
short and long-term disability
paid time off
growth and developmental opportunities
incentive compensation programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

smart motor equipmentrotating equipment alignmenttroubleshootingassembly of smart motorsadvanced electrical troubleshootingreading schematicsPiping and Instrumentation diagramsprocess control methodologiespreventative maintenancereliability engineering

Soft Skills

mentoringproblem solvinganalytical skillspeople managementcommunication skillscommitment to professional developmentsafety cultureself-managementteam supportorganizational skills

Certifications

Associates degree in Electrical EngineeringTrade certificate in Electrical or ElectronicsRestricted Electrical License