Business Development Representative – Corporate Observability

ITRS Group

Corporate Business Development Representative for ITRS, focusing on IT observability solutions. Engaging with enterprises across the Americas and promoting key offerings.

Posted 7/17/2026full-timeNew York City • New York • 🇺🇸 United StatesJunior💰 $55,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in outbound prospecting and lead generation within enterprise organizations, utilizing tools like Salesforce and LinkedIn Sales Navigator to drive pipeline growth and achieve sales targets. Proficient in engaging with C-level technology leaders and collaborating with marketing and sales teams to optimize conversion opportunities.

Highest-signal resume keywords

Outbound ProspectingLead GenerationSalesforce CRMLinkedIn Sales NavigatorEnterprise IT Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lead QualificationCold CallingSales Pipeline ManagementSales Engagement PlatformsDigital Experience MonitoringApplication Performance MonitoringInfrastructure MonitoringCloud TechnologiesDevOps TechnologiesConsultative Selling

Soft Skills

Relationship BuildingCollaborationCommunication

Tools & Technologies

ApolloSalesforceLinkedIn Sales NavigatorSales Engagement Tools

Industry Keywords

SaaSEnterprise SoftwareObservabilityTechnology TrendsAmericas ARR Growth

Tech Stack

Tools & technologies

ApolloCloud

About the role

Key responsibilities & impact

Produce qualified sales opportunities through high-volume outbound prospecting by phone, email, LinkedIn, and other channels.
Prospect into enterprise organizations across North and South America to build a pipeline for the Uptrends portfolio while supporting broader ITRS Observability Platform initiatives.
Implement a disciplined daily prospecting schedule of **100+ outbound touches per day**, applying a combination of cold calls, personalized emails, LinkedIn outreach, and other approved engagement channels.
Respond promptly to inbound marketing inquiries, including trial registrations, demo requests, webinar attendees, content downloads, and other marketing-generated leads to maximize conversion opportunities.
Qualify inbound leads, understand customer requirements, and schedule qualified meetings for the appropriate Account Executive.
Conduct, consultative cold calls with enterprise decision-makers, including Directors, VPs, and C-level technology leaders.
Use LinkedIn Sales Navigator, Apollo, Salesforce, and other sales engagement tools to identify target accounts, build prospect lists, and conduct strategic outreach campaigns.
Partner with Marketing to provide feedback on campaign performance, messaging, lead quality, and market insights.
Collaborate daily with Account Executives to develop account strategies and accelerate pipeline creation.
Maintain accurate prospect, activity, and pipeline information within Salesforce and other sales technologies.
Develop expertise in Observability, Digital Experience Monitoring (DEM), Application Performance Monitoring (APM), Infrastructure Monitoring, and enterprise technology trends.
Achieve activity, meeting, lead conversion, and pipeline generation goals that contribute directly to Americas ARR growth.

Requirements

What you’ll need

1–3 years of experience in Business Development, Sales Development, Lead Generation, or outbound prospecting (SaaS or enterprise software preferred).
Comfortable making a high volume of outbound cold calls every day.
Experience using, or the ability to quickly become proficient in:
- LinkedIn Sales Navigator
- Apollo
- Salesforce CRM
- Sales engagement platforms
**Desirable skills**
Experience prospecting into enterprise IT organizations.
Familiarity with Observability, APM, Digital Experience Monitoring, Infrastructure Monitoring, Cloud, or DevOps technologies.
Experience engaging Director, VP, and C-level technology clients.
Bachelor's degree or equivalent professional experience.
Build relationships with Marketing, Sales, and Customer Success teams.
Exceed indicators for activity, meetings booked, inbound lead response times, lead conversion, pipeline generation, and contribution to Americas ARR growth.

Benefits

Comp & perks

Health Insurance, Vision Plan, and Dental Cover for you and your dependants
HSA & FSA
Employee Assistance Programme
Health Advocate, Talk Space, One Medical, Teladoc
401(k)
Commuter benefits
Remote Hybrid Working
Enhanced Parental Leave
Life and AD&D Insurance
20 Days Holiday + Public Holidays and 3 days paid volunteering leave
Referral Bonus
Buy and Sell Holiday
Training Reimbursement