Account Director

ITRS Group

Account Director driving new business growth and retention within assigned Financial Services accounts. Building strategic relationships and managing sales cycles in capital markets technology.

Posted 5/11/2026full-timeLondon • 🇬🇧 United KingdomLeadWebsite

About the role

Key responsibilities & impact

Develop strategic relationships within the allocated accounts that you are assigned.
Ensure contract renewals are completed.
Manage a new business territory and meet the Net New Growth Sales Target.
Work with key teams at ITRS to provide an excellent customer experience, including Client Services, Professional Services, Pre-Sales and Sales Fulfilment.
Qualify opportunities to a high degree to provide a predictable and accurate pipeline forecast.
Align with our Marketing and BDR teams to create sales campaigns including contributing to sales materials and attending events.
Be a Voice of the Customer by ensuring excellent meeting notes and contributing to the feedback loop.
Manage the sales cycle including discovery meetings, presentations, initial demos, identifying PoC success criteria, writing proposals, through to deal closure.

Requirements

What you’ll need

Five or more years’ successful track record selling complex software into the capital markets space specialising in technology that operates in the monitoring or observability space.
A working understanding of how financial trading technology is deployed and used within capital markets and a working knowledge of the application infrastructures and associated data flows that drive the front offices of the major banks including OMSs, market data feeds, electronic trading platforms; risk systems
Experience hunting for new business and managing the sales cycle from prospecting to deal closure, as well experience of managing and growing existing accounts and the ability to qualify and prioritise deals so that ITRS’s resources are focused on the right opportunities. In other words, an ability to manage a pipeline and close business.
A team player who is comfortable executing complex sales cycles where multiple players from ITRS (sales, presales, legal, and professional services) are working with multiple players from the prospect (heads of IT, business line heads, project managers, procurement, legal) over an extended period of time.
Experience establishing communication and engagement with prospects and with ITRS customers and to represent the ‘voice of the customer” in providing and reviewing feedback with our Product Management team.
Experience presenting and providing examples of giving product demonstrations and presentations to customers and prospects
Experience of communication at the right level with both technical and business leaders both internally and with the customer.
An ability to undertake some travel. Some, but not all senior sales roles will require the ability to run international accounts throughout EMEA therefore will involve some travel.

Benefits

Comp & perks

Health Insurance and Dental Health Cover for you and your dependants
Employee Assistance Programme
Pension
Flexible Hybrid Working
Enhanced Parental Leave
Travel Insurance
Life Assurance
Income Protection
Referral Bonus
Buy and Sell Holiday
Training Reimbursement

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales cycle managementpipeline managementdeal closuresoftware salesproduct demonstrationsproposal writingaccount managementnew business developmentqualifying opportunitiessales forecasting

Soft Skills

team playercommunicationcustomer engagementcollaborationrelationship buildingfeedback provisionpresentation skillsinterpersonal skillsorganizational skillsadaptability