Technical Implementation Consultant

Itron, Inc.

Technical Implementation Consultant driving technical work in enterprise SaaS deployments for utility customers. Ensuring secure and efficient implementation with a focus on technical configurations and integrations.

Posted 5/13/2026full-timeRemote • Connecticut, Illinois, Minnesota, North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Lead the technical implementation workstream for enterprise customer deployments from kickoff through go‑live
Conduct technical discovery related to customer environments, identity systems, integrations, data sources, and deployment requirements
Translate business and implementation requirements into scalable, customer‑centric technical configuration and deployment plans
Define, document, and manage technical design decisions aligned with platform standards and long‑term maintainability
Partner collaboratively with Customer Success and Implementation teams to ensure technical execution aligns with the overall rollout strategy
Track and document technical implementation activities to support transparency, knowledge sharing, and repeatability
Lead configuration and troubleshooting of single sign‑on (SSO) and user provisioning using SAML, OIDC, and related technologies
Collaborate authentically with customer IT and security teams to validate connectivity, certificates, claims mapping, and identity architecture
Support enterprise security readiness reviews and document final configurations for long‑term operational success
Scope, design, and configure integrations with upstream and downstream customer systems
Lead validation of APIs, file‑based integrations, middleware workflows, and data exchange patterns
Troubleshoot and resolve integration issues during implementation and testing with a calm, solutions‑oriented approach
Lead planning and execution of data migrations, imports, and configuration deployments
Validate source data quality, mappings, transformations, and readiness for import
Perform technical validation prior to customer UAT and go‑live to ensure reliability and scalability
Support technical test planning for SSO, integrations, data loads, and environment configuration
Identify and communicate technical risks, dependencies, and blockers impacting launch readiness
Define and evolve standard patterns for integrations, data loads, SSO configuration, and environment setup
Create documentation and technical accelerators that reduce manual effort and improve implementation velocity

Requirements

What you’ll need

2+ years of experience in solutions consulting, implementation consulting, solutions architecture, or technical deployment roles within enterprise SaaS
Proven experience leading technical workstreams for enterprise software implementations
Hands‑on experience with SSO technologies such as SAML, OIDC, and SCIM
Experience with APIs, integration patterns, and data migration or import processes
Ability to translate customer requirements into scalable, supportable technical configurations
Strong troubleshooting skills across authentication, integrations, and environment setup
Ability to collaborate effectively with customer IT teams, internal Engineering partners, and cross‑functional stakeholders
Strong written and verbal communication skills, with the ability to build confidence and trust.

Benefits

Comp & perks

financial, social, health and wellbeing programs
paid vacation
401k matching
employee stock purchase program
hybrid work schedule

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SSOSAMLOIDCSCIMAPIsdata migrationintegration patternstechnical validationenvironment configurationtroubleshooting

Soft Skills

collaborationcommunicationtroubleshootingsolutions-orientedtranslating requirementsknowledge sharingrisk identificationdocumentationcustomer-centric approachplanning