itnetX (Switzerland) AG

Workplace Engineer

itnetX (Switzerland) AG

full-time

Posted on:

Location Type: Hybrid

Location: Opfikon • 🇨🇭 Switzerland

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Job Level

Mid-LevelSenior

About the role

  • Develop and maintain strong business relationships and provide excellent customer service
  • Ensure user and business needs are met, from governance definition to service implementation within the Office 365 scope: Microsoft Endpoint, Microsoft Teams, Microsoft SharePoint Online, Microsoft Exchange Online, migration planning and execution
  • Anticipate user needs by driving innovation through the development and implementation of a consistent Office 365 roadmap
  • Serve as the technical point of contact for our customers and support our managed services as a 3rd-level engineer
  • Document processes and procedures, and support the definition of standards
  • Perform scheduled maintenance during and outside business hours
  • Provide technical support to our sales team
  • Consultancy and solution design
  • Conduct customer workshops

Requirements

  • Completed IT training in system engineering with a federal VET diploma (EFZ), System Technician HF, or equivalent; Bachelor’s degree is an advantage
  • Strong technical skills, especially in the following product and technology areas
  • Additional Microsoft 365 knowledge and experience is a strong asset
  • Broad IT knowledge in infrastructure and networking (more of a generalist than a specialist)
  • High degree of independence, resilience, flexibility and willingness to learn
  • Structured working style and good knowledge of Microsoft Office applications
  • Friendly personality, confident presence in customer situations and ability to work in a team
  • Willingness to work in a changing environment, dive into new topics continuously and develop professionally
  • Enjoy traveling
  • Excellent German skills; good English and French skills, spoken and written (B2 level or higher)
Benefits
  • Ideal conditions to advance your career in the booming and future-oriented IT cloud market
  • The opportunity to take on responsibility and contribute as a key team member to the company’s transformation
  • Be part of a motivating and dynamic team that contributes to the company’s success with very progressive and flexible working conditions
  • Active support for further training

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
system engineeringMicrosoft EndpointMicrosoft TeamsMicrosoft SharePoint OnlineMicrosoft Exchange Onlinemigration planningtechnical supportsolution designinfrastructurenetworking
Soft skills
customer serviceindependenceresilienceflexibilitywillingness to learnstructured working styleteamworkconfident presenceadaptabilitycommunication
Certifications
federal VET diploma (EFZ)System Technician HFBachelor’s degree