Mid-level Process Analyst – Insurance

Iterative;

Analista de Processos em seguradora de grande porte com foco em processos dental. Mapeamento e otimização de processos end to end no segmento dental.

Posted 7/1/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in end-to-end process mapping and redesign within the Dental segment, focusing on operational efficiency and KPI analysis. Proficient in developing clear communication materials and collaborating across teams to achieve strategic objectives.

Highest-signal resume keywords

End-To-End Process MappingKPI AnalysisDental Segment ExperienceVisio ProficiencyStrong Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Process RedesignKPI MonitoringAnalytical SkillsGoal DefinitionFlow Optimization

Soft Skills

Proactive MindsetHands-On Approach

Tools & Technologies

VisioExcelPowerPointMiro

Industry Keywords

Dental SegmentClaimsBack OfficeOperational Efficiency

About the role

Key responsibilities & impact

Map, review and document end-to-end processes in the Dental segment (back office and claims);
Identify bottlenecks, propose improvements, and design optimized flows to ensure operational efficiency;
Develop supporting materials (reports, presentations, visual flow diagrams) for internal communication and cross-functional alignment;
Work in partnership with different teams (operations, engineering, business, etc.), ensuring integration between processes and strategic objectives;
Monitor performance indicators (KPIs), ensuring continuous tracking of process evolution;
Support the definition of targets and action plans for flow optimization, contributing to consistent and measurable deliveries.

Requirements

What you’ll need

Previous experience with processes in the Dental segment, including claims and back office;
Experience in end-to-end process mapping and redesign;
Knowledge of KPI analysis and monitoring;
Proficiency with tools such as Visio, Excel, PowerPoint and Miro;
Strong communication skills and the ability to translate complex information into clear, concise materials;
Analytical, proactive, hands-on mindset, with the ability to define goals and propose solutions autonomously.

Benefits

Comp & perks

Hybrid 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score