Senior Product Manager, User Data Platform

Iterable

Senior Product Manager overseeing user data platform at Iterable. Defining how data moves and performs across the company’s AI-powered customer engagement platform.

Posted 4/24/2026full-timeAtlanta • California, Massachusetts, New York, Texas • 🇺🇸 United StatesSenior💰 $138,500 - $213,000 per yearWebsite

Tech Stack

Tools & technologies

Distributed SystemsElasticSearchKafkaNoSQLPulsarRedisSQL

About the role

Key responsibilities & impact

Own the end-to-end user data platform charter: define how user and event data moves from APIs and pipelines into storage, through schema and lifecycle management, and out through query surfaces.
Make ingestion and identity reliable at scale: evolve ingestion APIs and pipelines with clear SLOs, prioritization, and drive a clear identity model.
Modernize storage, schemas, and guardrails: lead ES8 and user-store roadmaps, retention and cost work, and turn schema management into a first-class product.
Enable Nova and product teams with better data: partner with AI/ML and application teams to define what AI-ready means and own platform metrics that show impact of your roadmap.

Requirements

What you’ll need

5+ years of product management experience in B2B SaaS, focused on backend, platform, or data infrastructure products.
Hands-on experience with user and event data systems—ingestion pipelines, identity/alias models, event stores, or large search/document databases (e.g., Elasticsearch).
Strong instincts around APIs and schemas: comfortable reading JSON payloads, managing breaking changes over time.
Familiarity with distributed systems and data infra (Kafka/Pulsar, Redis, relational or NoSQL stores, or search engines) and the tradeoffs around performance, reliability, and cost.
Experience collaborating with AI/ML or data science teams on the data side—enough to know what really blocks good models and agent behavior.
Strong analytical skills (including SQL) and a habit of using data to drive prioritization and validate impact.
Clear, direct communication; can explain a data or infra decision to both senior engineers and non-technical stakeholders without jargon.

Benefits

Comp & perks

Paid parental leave
Competitive salaries, meaningful equity, & 401(k) plan
Medical, dental, vision, & life insurance
Balance Days (additional paid holidays)
Fertility & Adoption Assistance
Paid Sabbatical
Flexible PTO
Monthly Employee Wellness allowance
Monthly Professional Development allowance
Pre-tax commuter benefits
Complete laptop workstation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementuser data systemsingestion pipelinesidentity modelsevent storesElasticsearchAPIsJSONSQLdata analysis

Soft Skills

analytical skillsclear communicationcollaborationprioritizationimpact validation