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Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead and Deliver Complex, Multi-Team Programs
- Oversee end-to-end delivery of large technical or strategic programs, ensuring alignment with business objectives.
- Manage program timelines, milestones, and deliverables with high accountability.
- Monitor progress and ensure programs stay on time, within scope, and within budget.
- Execute programs using both Agile and Waterfall methodologies as appropriate.
- Drive Cross-Functional Alignment
- Coordinate across engineering, product, operations, and business teams to ensure shared understanding and execution.
- Translate business requirements into actionable technical requirements.
- Facilitate communication between technical and non-technical stakeholders.
- Manage Risks, Dependencies, and Issues
- Identify program risks early and develop mitigation strategies.
- Escalate blockers and resolve cross-team issues to maintain delivery momentum.
- Build and Maintain Program Structure and Governance
- Develop and manage program schedules, roadmaps, and documentation.
- Establish standards, processes, and best practices for program execution.
- Communicate Program Status and Outcomes
- Provide regular updates to leadership on progress, risks, and strategic impact.
- Support Strategic Planning and Long-Term Vision
- Help define high-level goals, roadmaps, and success metrics for programs.
- Evaluate program strengths and weaknesses to drive continuous improvement.
Requirements
What you’ll need- Minimum of 8 years of industry experience.
- PMP certification required.
- Proficiency with Microsoft Project, Smartsheet, and the Microsoft Office suite.
- Strong problem-solving skills.
- Strong project planning, scheduling, and organizational skills.
- Enterprise software delivery experience, including familiarity with deploying enterprise software in both SaaS and on-premises environments, including hybrid architectures.
- Working knowledge of common implementation dependencies: databases, application gateways, site-to-site VPN tunnels, SSO/identity providers, and secrets management.
- Excellent written, verbal, client-facing, and internal communication skills, with the ability to communicate up to executive/C-level leadership.
- Experience with change-management processes for professional services projects.
- Experience creating or reviewing professional services SOWs (preferred).
Benefits
Comp & perks- ADA Accommodation: Itential is committed to providing reasonable accommodations to qualified individuals with disabilities.
- Equal Opportunity: Itential is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
- Employment at Will: Employment with Itential is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Agile methodologyWaterfall methodologyProject planningSchedulingProblem-solvingEnterprise software deliverySaaSOn-premises environmentsHybrid architecturesImplementation dependencies
Soft Skills
Organizational skillsCommunication skillsCross-functional collaborationRisk managementStakeholder managementContinuous improvementLeadershipClient-facing skillsStrategic planningDocumentation
Certifications
PMP certification