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Product Data Specialist
itelProduct Information Specialist responsible for creating and maintaining product data catalog. Collaborating with vendors and cross-functional teams to ensure accuracy and integrity of product information.
Tech Stack
Tools & technologiesSQLTableau
About the role
Key responsibilities & impact- Maintain and update the product data catalog, including product descriptions, specifications, and pricing information.
- Work closely with product managers, subject matter experts, and lab operations to deepen understanding of product features and contribute toward continuous improvement efforts.
- Collaborate with cross-functional teams to gather and analyze data, and to ensure data accuracy and completeness.
- Follow established data standards, guidelines, and procedures to ensure reliable and timely product data is maintained across all platforms.
- Proactively maintain relationships with vendor partners and collaborate to secure necessary data and samples.
- Assist in the generation of accurate and compelling product information, including product descriptions, specifications, user guides, FAQs, knowledge base articles, and marketing collateral.
- Research and compile insights on manufacturers, products, and industry trends to support strategic decision-making.
- Conduct regular audits of existing product information to identify and address gaps, inaccuracies, and improvement opportunities.
- Serve as a product information subject matter expert, providing guidance and support to cross-functional teams.
- Work closely with the customer experience department in addressing inquiries related to product data and providing accurate information to enhance customer satisfaction.
Requirements
What you’ll need- High school diploma or equivalent required, college degree preferred
- Two (2) years of job-related experience required flooring industry experience a plus
- Strong attention to detail and commitment to data accuracy.
- High level of proficiency with Excel is essential.
- Analytical mindset with proficiency in interpreting data for decision-making.
- Excellent written and verbal communication skills.
- Ability to interact effectively with employees at all levels and external vendors.
- Ability to work effectively in a team environment.
- Detail-oriented, organized, and proactive in identifying and resolving issues.
- A passion for delivering exceptional customer experiences.
- Strong analytical skills and proficiency in data tools such as PowerQuery and SQL.
- Familiarity with data reporting platforms like PowerBI or Tableau.
- Experience with automation and integration tools such as PowerAutomate or MuleSoft.
- Willingness to occasionally travel out of state, up to 2 nights, 2-4 times per year.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data Catalog MaintenanceProduct Description GenerationData AnalysisData AuditingData Reporting
Soft Skills
Attention to DetailEffective CommunicationTeam CollaborationProblem SolvingCustomer Experience Focus