Account Executive, ServiceNow
RapDev
ServiceNow Project Manager
iTech AG
full-time
Posted on:
Location Type: Remote
Location: Remote • Virginia • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Provide overall project management and leadership for the implementation of SaaS-based IT Asset Management solutions (SAM, HAM, and ITOM Visibility).
- Develop and maintain the project schedule, ensuring all deliverables, milestones, and deadlines are met in accordance with customer requirements.
- Coordinate and facilitate requirements workshops, stakeholder interviews, and status meetings with IT, Finance, Procurement, and other departments.
- Oversee the work of technical teams responsible for configuration, data integration, testing, and workflow development; ensure activities are aligned with scope and objectives.
- Manage project risks, issues, decisions, and changes, escalating and resolving items with stakeholders as appropriate.
- Ensure quality assurance processes are followed, including planning and oversight of testing activities and incorporation of user feedback.
- Provide regular project status reports, including progress, risks, issues, and financial forecasts, to leadership and stakeholders.
- Serve as the primary point of contact between iTech AG and the customer, ensuring effective communication and alignment throughout the project.
- Support knowledge transfer activities by coordinating training sessions and ensuring delivery of required documentation.
- Ensure compliance with project governance, quality, safety, and configuration management requirements.
- Perform other duties necessary to achieve successful delivery and customer acceptance.
Requirements
- Minimum 7+ years of project management experience
- Minimum 3+ years overseeing SaaS implementation projects
- Minimum 3+ years of experience with DOE or a similar / adjacent Federal agency
- Demonstrated ability to manage complex, multi-phase technology projects within government or regulated environments.
- Strong knowledge of project management methodologies, scheduling, risk management, and quality assurance practices.
- Excellent stakeholder engagement, communication, and facilitation skills.
- Experience preparing project status reports, financial forecasts, and executive-level presentations.
- Ability to coordinate cross-functional technical teams and ensure alignment with project goals and deliverables.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementSaaS implementationrisk managementquality assurancedata integrationworkflow developmentschedulingfinancial forecastingtestingstakeholder engagement
Soft skills
leadershipcommunicationfacilitationcoordinationproblem-solvingknowledge transfercustomer serviceteam alignmentadaptabilityreporting
