Senior ServiceNow Platform Technical Consultant

iTech AG

Platform Consultant leading technical delivery for ServiceNow implementation initiative at iTech AG. Responsible for architecting and delivering complex platform solutions aligning with enterprise standards.

Posted 5/28/2026full-timeRemote • Virginia • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Lead hands-on platform configuration, customization, and deployment activities in alignment with enterprise design specifications and architectural standards
Architect and implement complex platform integrations with existing enterprise systems, data sources, and third-party applications
Conduct in-depth analysis of current-state technical environments to identify gaps, dependencies, risks, and migration requirements
Define and own technical documentation including configuration guides, integration specifications, data flow diagrams, and deployment runbooks
Lead data migration activities including strategy development, mapping, transformation, validation, and reconciliation
Design and execute comprehensive testing strategies including unit, integration, regression, and performance testing
Serve as a technical escalation point for platform issues, defects, and complex technical blockers across implementation phases
Drive adherence to platform architecture standards, security requirements, and governance frameworks
Provide technical leadership and mentorship to junior consultants and implementation team members
Lead technical workstream planning, sprint activities, and delivery tracking in collaboration with the engagement lead
Proactively identify and manage technical risks, dependencies, and cross-functional impacts
Evaluate and recommend platform enhancements, optimizations, and scalability improvements throughout the engagement
Own environment management strategy across development, test, staging, and production instances
Partner with architecture, engineering, and security teams to validate designs and ensure enterprise-wide alignment
Lead transition planning into deployment, hypercare, and post-go-live support phases
Contribute to continuous improvement efforts by identifying and implementing process and technical efficiencies
Other duties as assigned

Requirements

What you’ll need

5+ years of experience in platform implementation, systems integration, or technical consulting
Proven track record of leading technical workstreams in complex, enterprise-scale implementations
Deep hands-on experience configuring, customizing, and deploying enterprise technology platforms
Strong expertise in integration patterns, APIs, web services, and data exchange methodologies
Experience defining and executing testing strategies across multiple testing phases
Demonstrated ability to mentor and provide technical direction to junior team members
Experience working within Agile, SAFe, or structured delivery frameworks
Strong analytical, problem-solving, and technical documentation skills with high attention to detail.
Bachelor's degree

Benefits

Comp & perks

Equal Opportunity Employer
Reasonable accommodations provided for individuals with disabilities

ATS Keywords

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Hard Skills & Tools

platform configurationplatform customizationplatform deploymentsystem integrationdata migrationtesting strategiestechnical documentationintegration patternsAPIsweb services

Soft Skills

technical leadershipmentorshipanalytical skillsproblem-solvingattention to detailcollaborationrisk managementprocess improvementcommunicationplanning