ServiceNow ITAM Business Process Consultant

iTech AG

ITAM Business Process Consultant leading IT Asset Management implementation at iTech AG. Collaborating with diverse stakeholders and ensuring quality outputs for a centralized IT asset management program.

Posted 5/28/2026full-timeRemote • Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Participate in IT Asset Management (ITAM) implementation initiatives
Establish and manage engagement governance, cadence, and reporting
Build strong relationships with client leadership and key ITAM stakeholders
Lead executive communications including steering committees and status reporting
Facilitate workshops to capture current-state asset management processes
Define future-state ITAM process frameworks aligned to target platform and tooling capabilities
Coordinate across diverse stakeholders including IT operations and infrastructure teams, Procurement, finance, and vendor management stakeholders
Identify risks, dependencies, and organizational change impacts
Own quality and completion of all implementation outputs
Align ITAM implementation outputs with the broader IT transformation roadmap

Requirements

What you’ll need

3+ years of experience in consulting, business analysis, or IT asset management
Proven experience leading workstreams or engagements in complex, matrixed environments
Strong background in ITAM process implementation and transformation
Experience collaborating with diverse stakeholders across business and IT functions
Demonstrated ability to facilitate workshops and drive stakeholder alignment
Excellent communication skills, including executive-level presentation ability
Bachelor’s degree

Benefits

Comp & perks

Equal Opportunity Employer
Reasonable accommodations for individuals with disabilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

IT Asset Managementbusiness analysisprocess implementationstakeholder engagementrisk identificationorganizational change management

Soft Skills

communicationleadershiprelationship buildingfacilitationalignment