ServiceNow Platform Technical Consultant

iTech AG

Platform Technology Consultant configuring enterprise technology platforms for iTech AG. Supporting delivery for a platform implementation initiative in a large-scale transformation.

Posted 5/28/2026full-timeRemote • Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Execute hands-on platform configuration, customization, and deployment activities in alignment with design specifications
Develop and maintain technical documentation including configuration guides, integration specs, and deployment runbooks
Analyze current-state technical environments to identify gaps, dependencies, and migration requirements
Design and implement platform integrations with existing enterprise systems and data sources
Support data migration activities including mapping, validation, and reconciliation
Conduct unit and integration testing to ensure configurations meet functional and technical requirements
Troubleshoot and resolve platform issues, defects, and technical blockers across implementation phases
Collaborate with architecture and engineering teams to validate technical designs and ensure adherence to standards
Participate in technical workstream planning, sprint activities, and delivery tracking
Contribute to quality assurance processes, including peer review of technical configurations and documentation
Identify and escalate technical risks, dependencies, and impacts to the engagement lead
Support environment management including development, test, and production instances
Assist in the transition to deployment and post-go-live support phases
Other duties as assigned

Requirements

What you’ll need

3+ years of experience in platform implementation, systems integration, or technical consulting
Hands-on experience configuring and deploying enterprise technology platforms
Strong understanding of integration patterns, APIs, and data exchange methodologies
Experience working within Agile or structured delivery frameworks
Ability to translate technical requirements into actionable configurations and solutions
Strong analytical and problem-solving skills with high attention to detail
Bachelor’s degree

Benefits

Comp & perks

Equal Opportunity Employer
Reasonable accommodations for individuals with disabilities

ATS Keywords

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Hard Skills & Tools

platform configurationplatform customizationdeployment activitiestechnical documentationdata migrationunit testingintegration testingtroubleshootingAPIintegration patterns

Soft Skills

analytical skillsproblem-solving skillsattention to detailcollaborationcommunication

Certifications

Bachelor’s degree