Business Analyst
iTech AG
full-time
Posted on:
Location Type: Remote
Location: Virginia • United States
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Job Level
Tech Stack
About the role
- Engage with stakeholders to gather, document, and validate business requirements
- Translate business needs into clear, structured user stories with acceptance criteria
- Conduct process analysis and identify improvement opportunities
- Facilitate workshops, discovery sessions, and backlog grooming sessions
- Document functional requirements, process flows, and use cases
- Analyze and define requirements across ServiceNow module
- Understand platform capabilities and recommend standard OOB solutions where possible
- Support UAT planning and execution
- Assist in release documentation and change communications
- Ensure alignment with platform governance and best practices established by iTech AG
Requirements
- 1+ year of experience as a Business Analyst
- Experience writing user stories
- Ability to work cross-functionally with business and technical stakeholders
- Strong documentation and communication skills
- Must be able to pass a company background check
- Ability to obtain and maintain a public trust with future project placement
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business requirements gatheringuser storiesprocess analysisfunctional requirements documentationprocess flowsuse casesUAT planningrelease documentationchange communicationsServiceNow
Soft Skills
communication skillsdocumentation skillscross-functional collaborationstakeholder engagement