IS Application Manager, ServiceNow Product Owner
Huntington National Bank
ServiceNow
Job Level
Mid-LevelSenior
Tech Stack
ServiceNow
About the role
- Support and guide definition, implementation, and delivery of software products and features focused on modernizing various software systems.
- Define, prioritize, and manage the assigned team product backlog to ensure the development team delivers maximum business value.
- Work with the government team to clarify requirements (initiatives, features, & stories).
- Assist in managing and refining the team product feature backlog.
- Lead user story development and refinement of acceptance criteria.
- Prioritize functionality into sprints and coordinate management of expectations.
- Support program-level functional roadmap development.
- Provide functional needs and depth of understanding to the team during sprint planning.
- Support and highlight business value presentations at system demos and iteration reviews.
- Coordinate efforts across the program and work dependencies with the greater team.
- Facilitate team backlog refinement.
- Perform other duties as assigned.
- Must work east coast work hours.
Requirements
- Minimum of 3-5 years of experience as a Product Owner or Project Manager working with agile software teams.
- Experience utilizing SAFe methodologies for agile delivery of business systems and applications.
- Experience collaborating with stakeholders at various levels.
- In-depth knowledge of Agile processes and principles.
- Outstanding presentation and leadership skills.
- Strong critical thinking and problem-solving skills; proactive disposition toward identifying problems and providing solutions.
- Excellent oral and written communication skills.
- Must work east coast work hours.
- Bachelor’s degree or higher.
- Preferred: Certified SAFe® Product Manager/Product Owner.
- Preferred: Experience supporting ServiceNow implementation projects.
- Must be able to obtain and maintain a Public Trust.
- U.S. Citizenship required.
