Product Manager, Partnerships – Marketplaces

itD

Product Manager in Marketplaces & Partnerships working with leading retail clients. Driving high-impact initiatives across partner experiences and integrations to enhance customer value.

Posted 5/4/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Partner with the Senior Product Manager to shape near-term priorities and translate Marketplaces & Partnerships strategy into a clearly sequenced execution plan, owning delivery for assigned product areas and partner workstreams
Lead partner onboarding from discovery through launch: requirements definition, solution design, operational readiness, go-to-market coordination, and post-launch optimization
Work with Engineering and partner technical teams to deliver scalable integrations (e.g., APIs, feeds, webhooks, and data exchange), including authentication, data quality, and observability
Own the end-to-end partner experience across critical journeys such as catalog ingestion, pricing and promotions, inventory/availability, order routing, cancellations/returns, customer service handoffs, and settlement considerations in partnership with Finance
Establish and maintain partner operating rhythms: status reporting, escalation paths, release planning, and shared success metrics
Manage prioritization and trade-offs across multiple partners and internal stakeholders; proactively surface risks, dependencies, and resourcing needs in a fast-paced environment
Define, monitor, and analyze KPIs (e.g., onboard time, catalog health, in-stock rate, order defect rate, cancellation/return rate, customer contact rate, and partner SLA adherence) to inform data-driven product decisions
Drive continuous improvement via experimentation, playbooks, and automation that reduce manual effort and improve partner scale
Use AI-assisted delivery (including coding agents) as a repeatable practice to accelerate PM and engineering throughput: generate first drafts (PRDs, user stories, acceptance criteria, release notes), validate outputs with data and SMEs, and define guardrails for privacy/security, partner data handling, and human-in-the-loop approvals for high-risk or customer-impacting changes
Create clear documentation (PRDs, user stories, process flows) and communicate product decisions and trade-offs to business, technical, and external partner audiences

Requirements

What you’ll need

4–6 years of experience in Product Management or a related role
Experience building and scaling partner-facing products (e.g., onboarding workflows, developer experiences, APIs/feeds, SLAs) and working directly with external partners or vendors
Background in ecommerce, marketplaces, platform, or partner/integration domains strongly preferred
Exposure to loyalty, order fulfillment, or omnichannel/stores experience is a valuable advantage
Familiarity with Agile delivery models and common collaboration tools (e.g., JIRA, Confluence, Slack, MS Teams)

Benefits

Comp & perks

Medical, dental, vision, life insurance
Paid holidays
401K + matching
Networking & career learning and development programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product Managementpartner onboardingrequirements definitionsolution designdata exchangeKPI analysiscontinuous improvementautomationdocumentationAI-assisted delivery

Soft Skills

leadershipcommunicationprioritizationrisk managementcollaborationproblem-solvingdata-driven decision makingadaptabilitystakeholder managementprocess optimization