Sales & Account Manager

ITconfig/all

Sales & Account Manager supporting IT sales and customer care by converting market potential into actual sales successes. Working in a dynamic and international environment in Leipzig, Germany.

Posted 7/16/2026full-timeLeipzig • 🇩🇪 GermanyJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT solutions sales, account management, and CRM systems, with a strong focus on customer satisfaction and sales strategy implementation. Proficient in analyzing sales metrics and managing customer relationships to drive sales success.

Highest-signal resume keywords

IT Solutions Sales ExperienceCRM Systems ProficiencyAccount Management SkillsSales Strategy DevelopmentB2B & B2C Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Objectives ImplementationSales Process ManagementQuotation PreparationSales Data AnalysisSales KPI Understanding

Soft Skills

Customer-OrientedStrong Communication SkillsOrganizational TalentReliabilityTeam Spirit

Tools & Technologies

PipedriveHubSpot

Industry Keywords

Sales OperationsAccount ProcessesCustomer SatisfactionSales MetricsEscalation Management

About the role

Key responsibilities & impact

Implement the company’s sales objectives and convert market potential into actual sales successes
Support Sales Operations across the entire sales process — from acquiring new customers (B2B & B2C), processing leads and opportunities, preparing and following up on quotations, to maintaining CRM and sales data, supporting pricing and quotation processes, and developing and implementing new sales strategies
Support Account Management in servicing existing customers, handling contract and service adjustments, and identifying sales opportunities to ensure high customer satisfaction
Act as the point of contact for operational customer inquiries
Coordinate with internal departments to find solutions and assist with escalation management
Support reporting and CRM management by preparing reports and forecasts and analyzing customer and sales metrics to ensure a transparent sales pipeline

Requirements

What you’ll need

Several years of sales experience in IT solutions sales (system integrator / VAR or similar)
Initial experience in account management is a plus
Experience with CRM systems (e.g., Pipedrive, HubSpot, or similar)
Customer-oriented with strong service and communication skills
Analytical skills, structured working methods, and an understanding of sales KPIs
Strong communication skills, organizational talent, reliability, and team spirit
Understanding of standardized sales and account processes
Very good German and at least good English language skills

Benefits

Comp & perks

Personalized additional benefits tailored to your needs — e.g., public transport pass (Jobticket), company bike leasing (JobRad), Gympass, or other individually agreed benefits
Very good and pleasant working atmosphere in a dynamic, international environment
Onsite, hybrid, or workation — flexibility in choosing your workplace
Open communication culture with flat hierarchies and fast decision-making processes
Support for professional and personal development
Attractive, performance-based compensation consisting of base salary and commission