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Audience Segmentation Analyst
Itapeva Recuperação de CréditosAnalista de Segmentação de Bases at Itapeva Recuperação de Créditos, managing data for credit recovery and optimization strategies.
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Structure and segment audience databases for campaigns, communications and strategic initiatives;
- Perform enrichment and continuous updating of customer/registration data, ensuring the quality of available information;
- Validate, clean and maintain databases using specialized enrichment and data validation tools;
- Extract, manipulate and join information using SQL, supporting analyses and business requests;
- Develop queries and analyses that contribute to audience segmentation and the improvement of communication strategies;
- Create and monitor dashboards and KPIs using Business Intelligence tools to support data-driven decision making;
- Ensure the integrity, consistency and governance of databases, identifying opportunities for continuous improvement;
- Ensure that the processing and use of information comply with LGPD (Brazilian General Data Protection Law) guidelines.
Requirements
What you’ll need- Experience extracting, manipulating and processing data using SQL (basic to intermediate queries);
- Knowledge of data visualization and analysis tools such as Power BI;
- Experience with enrichment and data validation tools such as Lemit, TransUnion or similar solutions;
- Advanced Excel skills, including pivot tables, VLOOKUP/XLOOKUP, advanced formulas and dashboard building;
- Practical knowledge of LGPD, particularly regarding the handling and segmentation of customer data;
- Analytical ability to interpret data and transform it into insights relevant to the business.
- Preferred/plus: Experience with data governance and data quality; knowledge of large-scale data cleansing and enrichment processes; experience in CRM, Marketing or Data Intelligence projects; familiarity with Big Data concepts and audience segmentation.
- Behavioral competencies: Attention to detail to identify inconsistencies and opportunities for improvement in data sets; strong logical and analytical reasoning to translate business requirements into technical segmentation criteria; organization and prioritization skills when managing large volumes of information; collaborative mindset with good communication to work across different areas of the company; commitment to the quality, reliability and governance of data.
Benefits
Comp & perks- Performance Bonus: up to 8 months' salary per year — your efforts are truly recognized!
- Bradesco Health Plan – 100% covered for the primary holder, because your well-being comes first;
- Bradesco Dental Plan – optional, to take care of your smile with quality;
- Meal/Food Allowance of R$57.14/day on the Caju Flexible Card – full freedom to use as you prefer!
- Transportation Voucher or Fuel Voucher – choose the best way to commute, with no payroll deduction;
- TotalPass – access to gyms, studios and wellness services with an exclusive discount;
- Home Office Allowance – financial support to work from home more comfortably;
- Day Off during your birthday month – a well-deserved rest on your special day!
- Structured Career Plan – real growth and development opportunities;
- Hybrid Work Model – balance between productivity and quality of life.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLData EnrichmentData ValidationData GovernanceData CleansingAudience SegmentationData AnalysisDashboard BuildingKPI MonitoringData Interpretation
Soft Skills
Attention to DetailAnalytical ReasoningOrganization SkillsCollaborationCommunication