Design Coordinator – Personal Insurance

Itaú Unibanco

Design Coordinator leading customer-centric insurance initiatives at Itaú. Focusing on strategic partnerships and multidisciplinary team leadership for impactful results.

Posted 6/26/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead and develop the design team, fostering autonomy, quality, and continuous growth.
Work in partnership with Product and Technology, ensuring strategic alignment and collaboration in building solutions.
Evolve insurance journeys and experiences with a focus on customer centricity and value creation.
Use data, research, and learnings to guide decisions and prioritization.
Ensure consistency with Itaú’s experience and design principles.

Requirements

What you’ll need

Experience leading design teams and working on digital products.
Systems thinking, with the ability to connect design, business, and technology.
Strong results orientation, data-driven mindset, and commitment to continuous improvement.
Strong influencing, communication, and collaboration skills in multidisciplinary contexts.
Customer focus, critical thinking, and proactive ownership in problem solving.

Benefits

Comp & perks

Commuter allowance (Vale-Transporte)
Meal voucher (restaurants) / Grocery voucher
Health plan (Itaú Health Foundation or Central Nacional Unimed)
Dental plan (Odontoprev or Interodonto)
Life insurance
Profit sharing (PLR) – subject to the bank’s results
Private pension plan
Exclusive discounts on our financial products
Extended maternity and paternity leave
Daycare/Babysitter allowance (for parents)
Educational assistance
Wellhub or TotalPass
Access to Itaú leisure clubs (Guarapiranga / Itanhaém and São Sebastião)
+ Some additional perks you can learn about during the process 😊

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipcommunicationcollaborationcritical thinkingcustomer focusresults orientationdata-driven mindsetproactive ownershipsystems thinkingcontinuous improvement