Itaú Unibanco

Senior Commercial Planning Analyst

Itaú Unibanco

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Job Level

Senior

Tech Stack

AWS

About the role

  • Lead strategic projects aimed at evolving the customer service experience.
  • Monitor and control Key Results (KRs) and KPIs to improve operational management.
  • Identify opportunities, generate insights, and lead the execution of initiatives with the commercial team.
  • Lead and coordinate strategic agendas with executives.

Requirements

  • Ownership mindset and a strong sense of responsibility for deliverables and results.
  • Strong analytical ability and critical thinking for strategic decision-making.
  • Customer-focused, oriented toward value creation and excellence in the customer experience.
  • Constructive dissatisfaction to challenge the status quo and drive continuous improvement.
  • Ability to perform under pressure in dynamic, high-complexity environments.
  • Resilience and flexibility to adapt to changing priorities and strategic shifts.
  • Experience working with agile methodologies and project management frameworks.
  • Proven experience in project management and delivering results.
  • Ability to perform strategic planning and organize complex initiatives.
  • Preparation of executive presentations with analytical insight and storytelling.
  • Bachelor's degree in Engineering, Business Administration, Economics, or related fields.
  • Technology:
  • Advanced Excel and PowerPoint skills, focused on analysis and executive presentations.
  • Experience with AWS to support analyses, projects, or digital solutions.
Benefits
  • Meal allowance (Vale-Refeição)
  • Transportation allowance (Vale-Transporte)
  • Food allowance (Vale-Alimentação)
  • Childcare assistance
  • Health insurance
  • Dental insurance
  • Life insurance
  • Private pension plan
  • Partnerships with Gympass and Totalpass
  • Pharmacy partnership with Univers (Drogasil and Droga Raia)
  • Access to visits, reservations, and accommodation at the Itaú Unibanco Club (Guarapiranga, Itanhaém and São Sebastião)
  • Discounts and perks with partner retailers and service providers across Brazil and Latin America
  • "Fique OK" wellbeing program
  • Corporate University (training and development)
  • Discounts on financial products and services
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementstrategic planninganalytical insightagile methodologiesadvanced ExcelPowerPointAWS
Soft Skills
ownership mindsetanalytical abilitycritical thinkingcustomer-focusedconstructive dissatisfactionresilienceflexibilityability to perform under pressure
Certifications
Bachelor's degree in EngineeringBachelor's degree in Business AdministrationBachelor's degree in Economics