Sales Operations Manager

iT1

Sales Operations Manager responsible for equipping the Sales team with essential tools and processes for peak performance. Joining iT1, a technology solution provider recognized for its culture and team.

Posted 4/24/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Serve as the operational backbone of our Sales organization.
Equip the Sales team with tools, processes, training, and reporting.
Conduct regular assessments of the end-to-end sales process.
Document findings and build prioritized improvement plans.
Track progress against identified improvements and report outcomes.
Develop and distribute weekly and monthly reporting packages.
Own onboarding for new sales hires.
Develop and maintain sales playbooks and enablement materials.
Deliver structured training programs.
Build and maintain dashboards and reports for sales performance.
Act as primary point of contact for sales tool-related issues.
Manage and optimize lead management platforms (primarily Salesforce).
Ensure clean handoffs and alignment on lead management and strategic initiatives.

Requirements

What you’ll need

4+ years of experience in Sales Operations, Revenue Operations or a closely related role.
4+ years of experience in technology sales or similar role
Hands-on Salesforce or similar CRM experience, including pipeline reporting, lead management, workflow automation, etc.
Experience developing and delivering sales training or enablement programs.
Strong analytical skills with the ability to translate data into actionable insights.
Exceptional organizational skills and ability to manage multiple priorities simultaneously.
Strong cross-functional communication and stakeholder management skills.

Benefits

Comp & perks

Insurance: Health Insurance, Vision, Dental, and Life Insurance
Leave and Holidays: Paid Vacation, Paid Holidays
Retirement: 401K Plan with company match (eligible after 1 year of employment)
In-house fitness center

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales OperationsRevenue OperationsSalesforceCRMpipeline reportinglead managementworkflow automationsales trainingsales enablementdata analysis

Soft Skills

analytical skillsorganizational skillscommunication skillsstakeholder managementmulti-tasking