Operational Inside Support Representative

iT1

Inside Sales Support Representative at iT1 providing customer and sales support across various tasks. Responsibilities include pricing, sourcing, and order-related assistance within a remote setting.

Posted 4/24/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide overall excellent customer service to help complete any customer requests and resolve potential issues
Support the sales team by overseeing the order process within our internal systems
Providing shipment tracking information to customers and Account Managers
Work with the Accounting department in supporting accounts payable and receivable processes
Work with customers and manufacturers to facilitate return requests Order modifications/changes
Produce and distribute internal and external reports as needed
Pricing, sourcing, quoting, and deal registrations
Process shipping label request
Perform other duties as needed

Requirements

What you’ll need

Experience in pricing, sourcing, quoting, and deal registrations at a Value Added Reseller within the Channel required
Excellent communication skills, both written and verbal
Possess high-level organization and time-management skills
The ability to work quickly and accurately in both independent and team situations
Strong computer skills, including Microsoft Office and Excel
The aptitude for learning new systems and software quickly
Financial skills and background
The ability to juggle a variety of tasks at the same time
Demonstrated consistency in values, principles, and work ethic

Benefits

Comp & perks

Medical, dental, and vision benefits with highly subsidized premiums
Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
401(k) Plan with employer match
Onsite Fitness Center
Onsite Monthly Massages

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

pricingsourcingquotingdeal registrationsaccounts payableaccounts receivableshipment trackingreport generationorder processingfinancial skills

Soft Skills

customer servicecommunication skillsorganization skillstime-management skillsindependent workteamworkability to multitaskwork ethicattention to detailadaptability