Account Executive (Mid-level)

IT Universe

Account Executive at IT Universe responsible for business growth and lead generation. Collaborating with diverse teams and applying strategic plans for success in the IT industry.

Posted 5/7/2026full-timeOsasco • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Collaboration: working in diverse teams and with people from different specialties to achieve a single goal, always focusing on what’s best for our business in the long term;
Work across all stages of the sales funnel;
Implement the strategic plan for growth;
Identify and deliver opportunities to drive customer base growth;
Develop initiatives to intensify lead generation;
Receive and organize marketing leads;
Research leads;
Investigate lead characteristics and identify their needs;
Confirm whether the lead has potential to become a client;
Drive lead engagement through follow-ups;
Act as both hunter and farmer.

Requirements

What you’ll need

Business experience: Familiarity with all or some key Technology areas. Knowledge of IT Services (Service Desk, Field Service, NOC, SOC, and Mission-Critical Projects);
Marketing: Experience with channels and methodologies for customer acquisition and retention, understanding the associated costs and their relationship to the value generated;
Business Development: Understand digital assets that can be sold to partners and their pricing; strong presentation skills. Knowledge of RFPs, RFIs, and requests for price quotations;
Agile Methodologies: Know agile principles and the various methodologies based on them, and how to apply them in different contexts to optimize value delivery;
Prioritization: Able to structure, develop, and follow a prioritization that focuses on high-impact opportunities; provide IT Universe leadership with a clear view of priorities;
Decision factors should consider business impact, whether short- or long-term;
Comfortable leading meetings with senior management and executives to present and close customized, high-level solutions (IT boutique).

Benefits

Comp & perks

Relaxed work environment
Multiple benefits
Training (individual and team)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

IT ServicesService DeskField ServiceNOCSOCMission-Critical ProjectsCustomer AcquisitionCustomer RetentionRFPsRFIs

Soft Skills

CollaborationPresentation SkillsPrioritizationDecision MakingLead Engagement