IT Universe

Account Executive

• Collaboration: working in diverse teams and with people from different specialties to achieve a single objective, always focusing on what is best for our business in the long term;
• Work across all stages of the sales funnel;
• Implement the strategic plan for growth;
• Identify and deliver opportunities to drive customer-base growth;
• Develop initiatives to intensify lead generation;
• Receive and organize marketing leads;
• Research leads;
• Investigate lead characteristics and identify their needs;
• Confirm whether a lead has the potential to become a client;
• Drive lead engagement through follow-ups;
• Act as both a hunter and a farmer.

Account Executive (Mid-level)

Analyst

• Identify training needs together with managers and departments across IT Universe;
• Assist in developing the annual Training & Development plan, ensuring alignment with organizational strategies;
• Organize and implement in-person and online training (logistics, invitations, attendance lists, reaction evaluation, certificates, etc.);
• Create and update content and learning paths on the learning platform;
• Contribute to the development of onboarding, leadership and technical/behavioral skills programs;
• Monitor and update Training & Development indicators, preparing performance and effectiveness reports;
• Support climate, culture and engagement initiatives, promoting the strengthening of organizational values;
• Assist in organizational development projects and internal campaigns related to People & Management;
• Establish new partnerships and manage existing relationships with external vendors and trainers.

Account Executive (Mid-level)

Training and Development Analyst