Account Manager – Government

IT-One Information Technology

Account Manager responsible for strategic management and expansion of public sector clients. Involved in the complete sales cycle for IT solutions including infrastructure and cloud services.

Posted 6/26/2026full-timeBelo Horizonte • 🇧🇷 BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Use tools such as Cortex, ChatGPT and/or other AI, professional network contacts and market information to map potential clients and generate consistent opportunities;
Identify business opportunities within existing portfolios or new accounts, ensuring client retention;
Plan and organize regular visits, maintaining a consultative relationship;
Conduct an in-depth diagnosis of client needs (commercial anamnesis), i.e., understand the business model, internal processes, decision-making structure and main pain points to build customized, differentiated proposals;
Lead discovery meetings with technique and active listening, i.e., establish rapport, ask strategic questions, identify latent and explicit needs, and guide the client in co-creating the solution;
Record opportunities in the system (CRM) and maintain rigorous updates, including communication with manufacturers/vendors for approval of resources;
Balance vendor involvement, protect negotiation margin and ensure commercial conditions align with company objectives, i.e., act as guardian of margin and commercial strategy;
Co-create strategic proposals in partnership with the pre-sales team, i.e., actively collaborate in preparing the proposal to ensure it meets client objectives with competitive differentiation and technical feasibility;
Conduct proposal presentation meetings focused on value, differentiators and impact, reinforcing why the client should choose IT-ONE;
Monitor the procurement and negotiation process with the client, i.e., master the client’s purchasing process, adjust proposals when necessary and maintain dialogue with procurement and/or bidding departments until approval;
Always update and manage the pipeline in the CRM;
Hand off the approved project/proposal to the services, pre-sales and project manager teams, ensuring alignment and continuity of delivery through an internal post-close kick-off;
Monitor client satisfaction, remain the primary point of contact and generate new opportunities based on delivered projects, i.e., maintain active post-sale engagement;
Strictly comply with standards, policies and deadlines defined according to your roles and responsibilities;
Perform other activities related to the position.

Requirements

What you’ll need

Extensive experience in technology sales with a focus on Cloud and Services;
Bachelor's degree preferred;
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint);
Technical knowledge of IT solutions and infrastructure;
Strategic use of CRM and prospecting tools;
Ability to read and interpret procurement processes;
Experience using public procurement/bidding portals;
Account planning skills;
Proficient CRM usage;
Experience managing relationships with manufacturers/vendors;

Benefits

Comp & perks

Commission
Life insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technology salesCloudIT solutionsinfrastructureCRMprocurement processespublic procurementbidding portalsaccount planningMicrosoft Office Suite

Soft Skills

consultative relationshipactive listeningstrategic questioningrapport buildingclient engagementnegotiationcollaborationclient satisfactioncommunicationorganization