Account Manager

IT-One Information Technology

Account Manager responsible for strategic client management and IT solutions sales. Driving relationships and proposals in the technology sector to enhance business outcomes.

Posted 6/26/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Use tools such as Cortex, ChatGPT and/or other AI, professional networks and market data to map potential clients and generate consistent opportunities;
Identify business opportunities within existing accounts or new prospects, ensuring customer retention;
Plan and organize regular visits while maintaining a consultative relationship;
Conduct an in-depth diagnosis of customer needs (commercial intake);
Lead discovery meetings using technique and active listening;
Log opportunities in the system (CRM);
Balance manufacturer involvement while protecting negotiation margin;
Co-create strategic proposals in partnership with the pre-sales team;
Conduct proposal presentation meetings with a value-focused approach;
Monitor the customer purchasing and negotiation process;
Always update and manage the pipeline in the CRM;
Handover approved projects/proposals;
Monitor customer satisfaction and generate new opportunities in post-sales;
Comply with defined standards, policies and deadlines according to your roles and responsibilities.

Requirements

What you’ll need

Extensive experience in technology sales with a focus on Cloud and Services;
Bachelor's degree preferred;
Proficient in Microsoft Office (Word, Excel, PowerPoint);
Technical knowledge of IT solutions and infrastructure;
Strategic use of CRM and prospecting tools;
Ability to read and interpret procurement/purchasing processes;
B2B consultative selling experience.

Benefits

Comp & perks

Commission
Life insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technology salesCloudIT solutionsinfrastructureCRMprospecting toolsB2B consultative sellingcommercial intakeproposal presentationcustomer satisfaction monitoring

Soft Skills

active listeningconsultative relationship managementstrategic planningnegotiationcustomer retentiondiagnostic skillsrelationship buildingvalue-focused approachorganizationcommunication

Certifications

Bachelor's degree