Senior Telecommunications Engineer, Avaya
IT Coalition
full-time
Posted on:
Location Type: Office
Location: Washington • District of Columbia • Washington • United States
Visit company websiteExplore more
Job Level
About the role
- The hired candidate will helps maintain 600 sites with the telecom team in the north capitol DC region (PCN building 500 12th Street SW) as well as other remote sites.
- Supports add/move/changes for users, system and network troubleshooting, system and office migrations.
- Manages projects and ticket queue.
- Coordinates with 3 rd party vendor for additional support/new installations.
- Provides additional support to VTC and Network engineering teams on system requirements.
- Reports to a senior telecom engineer who will provide some training, tasking, and guidance.
- Provides support in the translation of business requirements into telecommunications (e.g., LAN, MAN, WAN, Voice and Video) requirements, design, orders, and administration.
- Provides in-depth engineering analysis of telecommunications alternatives (VoIP, Cloud Hosted Solution) for government agencies in support of their strategic modernization efforts and telecommunications enhancement design for medium and large-scale telecommunication infrastructures.
- Provides and interface support to telecommunications end users, telecommunications operations personnel, and telecommunications strategic program management.
- Provides project tracking and guidance to other team members on a regular basis and provides reporting to the customer.
Requirements
- Requires 5+ years of Telecom experience
- Must have experience and be able to independently support, administer, engineer, and troubleshoot Avaya Telecommunications Systems, hardware and applications.
- Must have experience providing remote technical support to vendors and End Users for complex network & switching systems.
- Must have working knowledge of Cabled and Terminated Telephone and Data Jacks; IPs; ports/port security.
- Must be able to configure networks to ensure smooth transmission of data that fulfills the objective of the organization.
- Must oversee new and existing telecom equipment's, hardware and software upgrades.
- Must have working knowledge and capability to remotely program and prepare Avaya phone systems for site specific installations across the country
- Must have experience designing and implementation of LAN, WAN, Wireless LAN, and WWAN.
- Must provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design and new construction of next generation IT systems.
- Must provide analysis, design/engineering of solutions, implementation, documentation, and transition services
- Any of the following Certifications would be an advantage: Avaya Badges, CTNS, iNARTE, IPEP, NCTI, (CCNA, CCNP, CCNE)
Benefits
- Health, Dental and Vision
- 401(k)
- Tuition Reimbursement
- Flexible Spending Account (FSA)
- 11 Paid Federal Holidays
- 3 weeks' Paid Time Off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Telecom experienceAvaya Telecommunications Systemsnetwork troubleshootingsystem migrationsLAN designWAN designWireless LAN designVoIPCloud Hosted Solutiontelecommunications analysis
Soft Skills
project managementcommunicationteam coordinationproblem solvingcustomer reporting
Certifications
Avaya BadgesCTNSiNARTEIPEPNCTICCNACCNPCCNE