IT Coalition

Network Engineer

• Network administration and support — Administer, support, and maintain enterprise network capabilities across wide area and local area networks, ensuring consistent uptime and performance for a high-security mission environment.
• Operations and sustainment — Perform day-to-day network operations and support activities, including monitoring, configuration management, and routine maintenance of routing and switching infrastructure.
• Change impact evaluation — Evaluate proposed network changes for operational impact prior to implementation, identifying risks to availability, security, or performance and recommending mitigations.
• Performance and connectivity troubleshooting — Evaluate network performance trends and resolve network and connectivity problems, applying structured troubleshooting methodology across Layer 1 through Layer 3.
• LAN performance management — Manage local area network performance and proactively troubleshoot degradations before they affect end users or mission systems.
• Security compliance — Maintain network infrastructure configurations in accordance with applicable STIG guidelines, supporting the organization's continuous compliance and audit readiness posture.
• Cross-functional support — Partner with applications programmers and engineering staff working within the networking environment to ensure infrastructure changes align with application and system requirements.
• Documentation and reporting — Maintain accurate, up-to-date records of network configurations, changes, and incidents using Excel-based tracking tools and other documentation standards required by the program.

Senior Network Engineer – Cisco, Juniper

Administration

• Design, implement, and maintain network automation solutions to streamline provisioning, configuration, and management
• Develop and maintain automation scripts and workflows using Python, Bash, Ansible, Terraform, and similar tools
• Integrate network automation with CI/CD pipelines to accelerate deployment and updates
• Implement software-defined networking (SDN) and network functions virtualization (NFV) solutions to support scalable and flexible network architectures
• Collaborate with cloud and DevOps teams to ensure automation solutions are compatible with multi-cloud networking environments
• Optimize network workflows to improve efficiency, reduce errors, and enhance operational performance
• Monitor and troubleshoot automation processes and network provisioning pipelines
• Document automation workflows, standards, and best practices for ongoing enterprise use

Network Automation Administrator

Full-stack Engineer

• Design, develop, and deploy AI/ML solutions, including LLMs, NLP, computer vision, and predictive analytics
• Build and implement Retrieval-Augmented Generation (RAG) pipelines and AI-powered applications
• Integrate AI solutions into existing enterprise systems and workflows
• Design and implement scalable data pipelines for ingestion, transformation, and processing of structured and unstructured data
• Develop and maintain data lakehouse architectures
• Build ETL/ELT workflows using tools such as Azure Data Factory, Apache Airflow, or similar
• Develop end-to-end applications, including frontend, backend, and APIs
• Create intuitive user interfaces for AI-driven applications
• Deploy applications using cloud-native architectures (AWS, Azure, GCP)
• Translate business requirements into technical architectures and working solutions
• Integrate AI and data solutions into enterprise and cloud environments
• Collaborate with cross-functional teams to deliver production-ready solutions
• Clearly articulate complex technical concepts through written documentation, proposals, and solution artifacts

Full Stack Developer – AI/ML

Systems Engineer

• Provides Enterprise management support
• Supports all system operations inclusive of hardware, operating system (OS), and utilities on all servers and computer systems
• Has expertise in multiple operating systems and is responsible for configuration, patch management, troubleshooting, all versions and sub-version upgrades, and all aspects of the availability of servers and systems
• Works with Vendors of COTS / GOTS applications to ensure proper functionality
• Acts as Tier 3 response in operations environment where resolution cannot be handled by on-site Tier 1 / Tier II staff
• Provisions, Administers, Monitors, and Maintains Platform Service

Principal Systems Engineer – Active Top Secret Required

Manager

• Collaborate daily with OIT Service Desk Division leadership to receive tasks for the OIT Service Desk, provide information and updates, and plan task management and Service Desk initiatives.
• Provide direct training, mentorship, and management on a daily basis to five Service Desk Team Leads to include understanding tasks and routine responsibilities, direction and oversight, and job performance accountability.
• Provide mentorship and management oversight on a weekly or monthly basis to 30+ service desk analysts to ensure job performance accountability, job satisfaction, and professional development.
• Develop, update, and evaluate the value of routine and ad hoc Service Desk metrics and ticket status reports, Service Desk processes (including SOPs), and Service Desk analyst schedules and operations across desktop support and hardware teams.
• Coordinate with ITC Federal project managers to effectively plan, execute, monitor, and close out Service Desk projects to include office moves and hardware refresh projects.
• Coordinate with the ITC Federal VoIP Team to improve and update the automated call distribution (ACD) system to suit Service Desk business needs.
• Collaborate with the ITC Federal Program Manager to ensure KPI achievement and develop continuous improvement initiatives for the Service Desk.
• Lead quarterly trend analysis task performance conducted by the Service Desk Team Leads.
• Develop functional improvements to ServiceNow Incident and Service Request catalogs, workflows, and dashboards to be implemented by ServiceNow developers.
• Represent the Service Desk in troubleshooting and technical planning calls with other OIT functional areas / teams.

Service Desk Manager

IT Support

• Monitor and answer service desk calls and emails to assist customers requiring technical support;
• Handle calls, emails, and tickets assigned prior to escalating to other teams or leadership
• Add detailed work notes to all assigned tickets until resolved or escalated to another team;
• Provide status updates when requested
• Move, setup, and/or install IT hardware for customers
• Troubleshoot and repair/resolve various issues/requests for peripheral devices
• Install, troubleshoot and resolve software issues/requests and provide desk-side end user support when necessary
• Update and document inventory changes when necessary
• Complete other duties as assigned

Service Desk Administrator – Help Desk Specialist

Security Engineer

• Plans, coordinates, and implements the organization’s information security.
• Analyzes requirements and potential solutions for technical and economic feasibility.
• Design optimized firewall and IPS rule structure and ensures standards are maintained.
• Monitors and maintains health of all firewalls/IPS and recommends improvements.
• Develops and maintains documentation of firewall/IPS procedures.
• Develops and maintains complex schematics relating to network security.
• Researches, evaluates, recommends, designs, tests, and implements new network security technologies.
• Displays expert knowledge of current security tools and practices.
• Under general guidance, provides support to network engineers.

Senior Network Security Engineer – Firewall/IPS

Auditor

• Directs, provides guidance and advice, and reviews the work product of more junior Auditors and Financial Analysts to ensure that it meets the stated objectives of audit investigations.
• Reports to the Trial Staff and COR as required on the status of audit investigations; prepares interim and final written reports and recommendations based on the results of audit investigations.
• Reviews and analyzes financial and operating statements, records and other information in order to arrive at results and conclusions in accordance with the stated objectives of audit investigations.

Senior Auditor

• Based on discussions with the Trial Staff and COR, plans, implements and manages small and moderately sized audit investigations as required in support of litigation
• As part of audit teams conducting large and complex audit investigations, may work under the direction of a Senior Auditor, and perform portions of the audit investigation under the Senior Auditor's supervision and guidance
• Performs analysis of corporate financial and operating statements, records and other information in order to arrive at results in accordance with the stated objectives of the audit investigation; prepares interim and final oral and written reports to the Trial Staff and COR on the progress, status, and results of audit investigations; makes recommendations to Trial Staff and to the COR based on audit results
• Provides direction, supervision and guidance to more junior Financial Analysts working on the same audit investigations

Analyst

• Under the direction of a Fraud Examiner, assists in obtaining documents and other information related to cases.
• Performs research to locate potential witnesses.
• Conducts in-house, telephone and database research; manages case file.
• Reports to Fraud Examiner on progress.
• Assists in the preparation of interim and final reports and recommendations.

Fraud Analyst

Financial Planning and Analysis

• Performs analyses of financial statements, cost data, operating and project reports, etc.
• Makes initial assessments and recommendations as to areas requiring further review by more senior Auditing staff.

Financial Analyst

Accounting Manager

• Reviews and analyzes financial data, documents and manual or automated accounting systems
• Works under the supervision of an auditor or financial analyst
• Duties may require periods of travel

Accounting Technician

Solutions Engineer

AI/ML Solutions Architect

Software Engineer

• Support Special Operations initiatives through advanced database design, relational and dimensional data modeling, and Linux-based Oracle database development.
• Architecture and manage isolated data workloads using Oracle Pluggable Databases (PDBs) within Container Databases (CDBs).
• Assist in diagnosing and tuning complex data analytical queries, optimizing execution plans, and leveraging Oracle 23ai/26ai modern performance features (such as AI Vector Search and advanced In-Memory analytics).
• Provide deep technical expertise and mentorship to application development teams on SQL best practices, data types, and PL/SQL optimization.
• Collaborate with data architects on logical data models and seamlessly translate them into optimal physical database structures designed to perform efficiently under high-load profiles.
• Assist with metadata management and the resolution of semantic conflicts resulting from the integration of disparate data sources.
• Assist with database decommissioning efforts and the architecture, design, and partitioning of the online archive data store.
• Maintain the security posture of the Linux Oracle platform in accordance with federal DEA control sets, access controls, and automated patch management.

Senior Oracle Developer, DBA – Secret Clearance Required

• Consults with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs.
• Based on information gathered from such consultations, determines system and project requirements.
• Based on definition of system requirements, designs entire system to meet those requirements.
• On smaller projects, may perform entire range of technical support, including program validations and testing, etc.
• Performs systems evaluations.
• Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations.
• Also consults with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting; plans, staffs, schedules and develops cost estimates for work to be performed under task orders.
• Reports on contract and task order progress.
• Directs and supervises personnel assigned to perform on task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements.
• Ensures successful completion of work, timeliness of deliverables, and quality control.
• Prepares system/technical documentation.
• Works under configuration management plan.
• Performs and supervises the technical aspects of the tasks.
• Organizes and conducts user training sessions on systems developed.
• Prepares training material and training manuals on systems developed.