Manager

• Develop, maintain, and enforce configuration management policies, procedures, and standards.
• Establish and maintain configuration baselines for systems, applications, hardware, and documentation.
• Identify, document, and track configuration items across the enterprise and ensure version accuracy.
• Oversee and manage change control processes, including impact assessments, approval coordination, version control, and verification after changes.
• Maintain CM documentation including: Configuration Management Plans (CMPs), CI inventories and baselines, Change request records, Configuration status accounting documentation.
• Conduct routine CM audits to verify configuration integrity and compliance with DHS/FLETC requirements.
• Collaborate with engineers, system administrators, cybersecurity personnel, and other technical teams to document system changes, updates, and configuration impacts.
• Monitor adherence to configuration governance and ensure traceability of system modifications.
• Support system lifecycle management activities such as deployments, upgrades, transitions, and decommissions.
• Maintain configuration repositories, diagrams, records, and related documentation.
• Prepare reports, dashboards, and configuration status updates for program leadership and stakeholders.
• Provide training and guidance to staff on CM processes and tools.

Configuration Manager – DHS Federal Law Enforcement Training Center

RN Care Manager – Field-based