Brand, Culture & Engagement Coordinator

iSTA Solutions

Brand and culture coordinator strengthening employee engagement, communications, and employer brand for a South African BPO serving US healthcare organisations. Coordinating campaigns, relationships, content, and culture-building projects remotely.

Posted 8/22/2026full-timeRemote • 🇿🇦 South AfricaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project coordination and relationship management skills, with a focus on employee engagement and brand alignment. Capable of developing and executing initiatives that enhance organizational culture and communication.

Highest-signal resume keywords

Project CoordinationEmployee EngagementRelationship ManagementCreative Problem-SolvingExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content CreationSocial Media ManagementBrand CoordinationEvent CoordinationAttention to DetailProcess DevelopmentProject ManagementDigital Tool NavigationMicrosoft OfficeWebsite Management

Soft Skills

Proactive Self-StarterEmpathyInterpersonal SkillsOrganizational SkillsCreativity

Tools & Technologies

CanvaMeta Business SuiteProject Management PlatformsContent Management SystemsStandard Business Systems

Industry Keywords

Employee ExperienceOrganizational CultureInternal CommunicationsEngagement InitiativesBrand Alignment

About the role

Key responsibilities & impact

Identify gaps and opportunities in employee experience, brand, and organisational culture
Own projects and initiatives from development and planning through execution, follow-through, and evaluation
Build and maintain relationships with employees through proactive check-ins, engagement initiatives, and retention efforts
Develop relationships with client facility contacts and key stakeholders
Create, coordinate, and support recognition programmes, celebrations, appreciation events, and internal campaigns
Support internal communications and ensure messaging aligns with the organisation’s culture and brand
Review and audit public-facing social media, website, marketing, and PR content for accuracy, tone, and brand alignment
Identify ways to improve communication with employees and external stakeholders
Coordinate projects, events, and engagement activities while tracking timelines, actions, and outcomes
Follow projects through to completion with minimal supervision
Build systems, trackers, and processes to organise projects and initiatives
Identify problems, resolve them independently where appropriate, or escalate them
Collaborate with employees, leadership, client facility contacts, and internal teams
Contribute creativity, warmth, and positive energy to culture-building initiatives

Requirements

What you’ll need

Previous experience in healthcare is not required
Experience in social media, content creation, marketing, communications, brand coordination, employee engagement, events, relationship management, or project coordination is advantageous
Proactive self-starter with strong problem-solving skills
Strong ownership mindset and ability to see initiatives through to completion
Comfortable working with ambiguity and building processes without an established playbook
Creative, curious, and able to generate fresh ideas
Warm, approachable, empathetic, and professional
Strong relationship-building and interpersonal skills
Highly organised, dependable, and able to manage multiple priorities
Comfortable working independently with minimal supervision
Strong judgement regarding ownership and escalation
Excellent written and verbal communication skills
Strong attention to detail, tone, accuracy, and brand consistency
Basic computer literacy and confident navigation of standard business systems
Comfortable using Microsoft Office and Outlook
Experience with social media platforms and content creation
Comfortable learning new digital tools and platforms
Experience with Canva, Meta Business Suite, website/content management systems, or project management platforms is advantageous
Fixed fibre line with minimum 25 Mbps upload and download speed and wired Ethernet capability
Reliable power backup for load shedding or outages

Benefits

Comp & perks

Compensation for South African public holidays in accordance with the BCEA
Fully remote work environment