Compliance and Documentation Coordinator – USA Healthcare
iSTA Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇿🇦 South Africa
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Prepare and manage **Provider Information Packets (PIPs)** for assigned ABA technicians/therapists.
- Confirm documentation requirements with schools, districts, or families.
- Review and collate all necessary materials (background checks, licenses, IDs, etc.).
- Coordinate with the **onshore HR team** to obtain missing documents.
- Track and update progress in a **Google Sheet** (in progress, submitted, approved).
- Ensure each packet is completed and submitted within **two business days** of assignment.
- Support process improvements to create better visibility and tracking systems.
Requirements
- Excellent **verbal and written communication** skills (must be comfortable speaking with US-based school contacts and families).
- Strong **organization and attention to detail**.
- Reliable **follow-up and time management** abilities.
- Prior experience in **administration, compliance, or coordination** is advantageous.
- Comfortable using **Google Sheets and online document systems**.
- Reliable internet connection and quiet workspace for calls.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
verbal communicationwritten communicationorganizationattention to detailfollow-uptime management