Scheduling Coordinator, US Healthcare – After Hours

iSTA Solutions

Scheduling Coordinator for a US-based home care agency, managing shifts and client interactions during off-hours. Fully remote position with required weekend and after-hours availability.

Posted 7/7/2026full-timeRemote • 🇿🇦 South AfricaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage inbound and outbound calls independently during weekend and after-hours coverage
Coordinate and fill caregiver shifts to ensure continuous client coverage
Communicate professionally with clients, families, and caregivers regarding scheduling needs and changes
Handle last-minute callouts, gaps in coverage, and urgent scheduling changes calmly and efficiently
De-escalate and resolve concerns from unhappy or anxious clients and families with empathy and professionalism
Multitask across multiple calls, systems, and priorities in a fast-paced environment without becoming overwhelmed
Maintain accurate scheduling records and update internal systems accordingly
Escalate complex or unresolved issues appropriately when needed
Deliver exceptional customer service during every single interaction

Requirements

What you’ll need

No specific industry experience required
Excellent verbal and written English communication skills with impeccable spelling and grammar
High emotional intelligence with the ability to navigate nuanced and sensitive conversations
Proven ability to remain calm, composed, and solutions-focused in high-pressure situations
Strong multitasking ability across calls, systems, and competing priorities
Comfortable working independently and taking ownership of the shift without direct supervision
Basic computer literacy, including navigation of MS Office and Outlook
Home care, coordinating, or scheduling experience is advantageous but not essential

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account iSTA Solutions Website LinkedIn All Job Openings 1001 - 5000 employees 🤝 B2B ⚕️ Healthcare Insurance ☁️ SaaS B2B
Healthcare Insurance
SaaS iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity. Scheduling Coordinator, US Healthcare – After Hours 🔥 10 minutes ago 🇿🇦 South Africa – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Scheduling Coordinator Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Manage inbound and outbound calls independently during weekend and after-hours coverage
Coordinate and fill caregiver shifts to ensure continuous client coverage
Communicate professionally with clients, families, and caregivers regarding scheduling needs and changes
Handle last-minute callouts, gaps in coverage, and urgent scheduling changes calmly and efficiently
De-escalate and resolve concerns from unhappy or anxious clients and families with empathy and professionalism
Multitask across multiple calls, systems, and priorities in a fast-paced environment without becoming overwhelmed
Maintain accurate scheduling records and update internal systems accordingly
Escalate complex or unresolved issues appropriately when needed
Deliver exceptional customer service during every single interaction 🎯 Requirements
No specific industry experience required
Excellent verbal and written English communication skills with impeccable spelling and grammar
High emotional intelligence with the ability to navigate nuanced and sensitive conversations
Proven ability to remain calm, composed, and solutions-focused in high-pressure situations
Strong multitasking ability across calls, systems, and competing priorities
Comfortable working independently and taking ownership of the shift without direct supervision
Basic computer literacy, including navigation of MS Office and Outlook
Home care, coordinating, or scheduling experience is advantageous but not essential Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Scheduling Coordinator 🕒 June 25 ReWorks Solutions 201 - 500 🎯 Recruiter 🤝 B2B Website LinkedIn All Job Openings ABA Scheduling Coordinator managing and maintaining schedules for Behavior Technicians and clients. Ensuring consistency of care and compliance with clinical and insurance requirements in a remote role. 🇿🇦 South Africa – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Scheduling Coordinator 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Soft Skills

Calm Under PressureEmpathyProblem-SolvingIndependenceOwnership