Scheduling Support Coordinator – ABA Therapy, US Healthcare

iSTA Solutions

Scheduling Support Coordinator for US-based ABA therapy company. Managing therapist placements, family communications, and administrative support for scheduling and staffing team.

Posted 6/3/2026full-timeRemote • 🇿🇦 South AfricaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Following up with RBTs (Registered Behaviour Technicians) to confirm availability, schedules, and any updates that affect client sessions.
Checking in with families and parents to provide scheduling updates, address concerns, and ensure their expectations are being met.
Sourcing new RBT/ABA Therapist candidates through various channels to support the team’s ongoing staffing needs.
Assisting with the pairing of RBTs/ABA Therapists to clients based on availability, location, and client needs.
Maintaining accurate and up-to-date records of therapist and client statuses in the relevant systems.
Flagging scheduling conflicts, staffing gaps, or unresponsive parties to the relevant coordinator in a timely manner.
Drafting and sending professional written communications to both RBTs and families as required.
Supporting the broader scheduling and staffing team with administrative tasks as needed.

Requirements

What you’ll need

Excellent verbal communication skills — you will be speaking with therapists, families, and team members regularly.
Strong written communication skills — ability to compose clear, professional, and empathetic emails and messages.
Prior experience in a coordination, scheduling, administrative, or client-facing support role is preferred.
Experience with ClickUp and/or CentralReach is a significant advantage.
Familiarity with the ABA therapy space or a background in healthcare, disability services, or education is a plus.
Highly organised with strong attention to detail and the ability to manage multiple follow-ups simultaneously.
Self-motivated and proactive — able to anticipate what needs to be done and act without needing to be prompted.
Comfortable working in a fast-paced, high-communication environment.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account iSTA Solutions Website LinkedIn All Job Openings 1001 - 5000 employees 🤝 B2B ⚕️ Healthcare Insurance ☁️ SaaS B2B
Healthcare Insurance
SaaS iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity. Scheduling Support Coordinator – ABA Therapy, US Healthcare 🔥 4 minutes ago 🇿🇦 South Africa – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 😶‍🌫️ Therapist Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Following up with RBTs (Registered Behaviour Technicians) to confirm availability, schedules, and any updates that affect client sessions.
Checking in with families and parents to provide scheduling updates, address concerns, and ensure their expectations are being met.
Sourcing new RBT/ABA Therapist candidates through various channels to support the team’s ongoing staffing needs.
Assisting with the pairing of RBTs/ABA Therapists to clients based on availability, location, and client needs.
Maintaining accurate and up-to-date records of therapist and client statuses in the relevant systems.
Flagging scheduling conflicts, staffing gaps, or unresponsive parties to the relevant coordinator in a timely manner.
Drafting and sending professional written communications to both RBTs and families as required.
Supporting the broader scheduling and staffing team with administrative tasks as needed. 🎯 Requirements
Excellent verbal communication skills — you will be speaking with therapists, families, and team members regularly.
Strong written communication skills — ability to compose clear, professional, and empathetic emails and messages.
Prior experience in a coordination, scheduling, administrative, or client-facing support role is preferred.
Experience with ClickUp and/or CentralReach is a significant advantage.
Familiarity with the ABA therapy space or a background in healthcare, disability services, or education is a plus.
Highly organised with strong attention to detail and the ability to manage multiple follow-ups simultaneously.
Self-motivated and proactive — able to anticipate what needs to be done and act without needing to be prompted.
Comfortable working in a fast-paced, high-communication environment. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Intake Specialist – ABA Therapy 🕒 February 25 ReWorks Solutions 201 - 500 🎯 Recruiter 🤝 B2B Website LinkedIn All Job Openings Intake Specialist providing ABA therapy support for families of autistic children. Responding to inquiries, guiding onboarding, and collaborating with clinical teams. 🇿🇦 South Africa – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 😶‍🌫️ Therapist View More Therapist Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Soft Skills

verbal communicationwritten communicationorganizational skillsattention to detailself-motivatedproactiveability to manage multiple follow-upsempathetic communicationclient-facing supportadministrative support