iSTA Solutions

Admin Assistant – Part-time

iSTA Solutions

part-time

Posted on:

Location Type: Remote

Location: South Africa

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Job Level

Tech Stack

About the role

  • Capture and process purchase orders from email with high accuracy
  • Track and update order statuses across systems
  • Send order confirmations and provide tracking details to customers
  • Maintain organised and accurate records of orders and communications
  • Monitor shared inbox and respond to queries professionally and timeously
  • Coordinate with internal teams to ensure smooth order fulfilment
  • Assist with administrative reporting and documentation
  • Support accounts receivable processes and follow up on outstanding payments
  • Contact customers for payment follow-ups when required
  • Ensure all tasks are completed with strong attention to detail and accuracy

Requirements

  • Minimum 1–2+ years administrative, data capturing, or order processing experience
  • Previous customer service experience (email and/or phone-based)
  • Strong written and verbal English communication skills
  • High attention to detail with ability to manage high volumes accurately
  • Strong organisational and multitasking skills
  • Ability to work independently in a structured remote environment
  • Comfortable using Microsoft Office and Outlook
  • Ability to quickly learn new systems and tools (including VoIP/soft phone)
  • Professional, reliable, and process-driven work ethic
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data capturingorder processingadministrative reportingaccounts receivable
Soft Skills
attention to detailorganisational skillsmultitaskingcommunication skillsprofessionalismreliabilityprocess-driven work ethic