Onboarding Coordinator, ABA Therapy – US Healthcare
iSTA Solutions
full-time
Posted on:
Location Type: Remote
Location: South Africa
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About the role
- Manage the onboarding process for Behavioural Technicians and Responsible Behavioural Technicians regarding ABA services.
- Communicate directly with individuals via phone and email to collect required documentation.
- Review and verify onboarding documentation for completeness and accuracy.
- Perform data entry and maintain accurate records within internal systems.
- Proactively follow up on outstanding documents and onboarding requirements.
- Handle multiple onboarding tasks simultaneously in a fast-paced environment.
- Provide a professional, friendly, and confident first impression of the company.
- Identify process improvements and assist with additional administrative tasks as needed.
Requirements
- No specific ABA Therapy/Services industry experience required, but a definite plus.
- Experience in the Healthcare industry will also be advantageous.
- Previous experience in employee onboarding or administrative support is required.
- Excellent verbal and written English communication skills.
- Highly organized and detail-oriented.
- Friendly, professional, and confident when engaging with clinicians.
- Proactive and able to manage multiple tasks efficiently.
- Comfortable working within structured processes while also thinking outside the box when needed.
- Able to thrive in a fast-paced, deadline-driven environment.
- Basic computer skills and navigation.
- Proficiency in MS Office and Outlook.
- Comfortable performing accurate data entry and system updates.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entrydocumentation reviewrecord maintenanceprocess improvementadministrative support
Soft Skills
verbal communicationwritten communicationorganizational skillsdetail-orientedproactivemultitaskingprofessionalismconfidence