Medical Accounts Receivable Agent – US Healthcare
iSTA Solutions
full-time
Posted on:
Location Type: Remote
Location: South Africa
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About the role
- Review and analyse aging reports to identify outstanding balances and follow up on accounts.
- Accurately post payments, adjustments, and write-offs in line with client and legal protocols.
- Follow up on coinsurance balances and support AR collections activities.
- Ensure all AR activity is documented accurately and maintained in compliance with internal and client standards.
- Collaborate with U.S.-based billing, finance, and operations teams.
- Apply sound judgment when making AR-related decisions and resolving discrepancies.
Requirements
- Experience in Accounts Receivable, medical billing, or payment posting.
- Solid understanding of AR processes, including reviewing aging reports and basic insurance concepts.
- Proficiency in Microsoft 365 (especially Excel).
- Comfortable working with payment posting or billing software (prior exposure preferred).
- Medicaid experience is an advantage but not essential.
- Management or supervisory experience is a plus.
- Willingness and ability to learn - supplemental training will be provided where needed.
- **Soft Skills:**
- Highly detail-oriented with strong analytical skills.
- Confident decision-maker who can work independently.
- Professional, reliable, and accountable.
- Tech-savvy and adaptable to new systems and processes.
- Strong communication skills and ability to work cross-functionally.
- Calm, organized, and able to manage priorities effectively.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Accounts Receivablemedical billingpayment postingAR processesreviewing aging reportsinsurance concepts
Soft Skills
detail-orientedanalytical skillsdecision-makingindependent workprofessionalismreliabilityaccountabilityadaptabilitycommunication skillsorganizational skills