Issue One

Digital Content Manager

Issue One

full-time

Posted on:

Location Type: Hybrid

Location: Washington • District of Columbia • Washington • United States

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Salary

💰 $70,000 - $80,000 per year

About the role

  • Create engaging, authentic, and platform-optimized content including graphics, threads, carousels, and reactive content in partnership with issue and communications leads
  • Produce platform-native content that encourages participation, conversation, and sharing
  • Translate complex policy and democracy reform topics into accessible, compelling digital storytelling
  • Lead creative direction for content produced by external design and editing partners
  • Provide raw footage and creative briefs to external partners for polished video production
  • Produce quick-turn video content for real-time response and timely opportunities
  • Ensure accuracy and message alignment while maintaining speed and relevance
  • Maintain a steady cadence of interactive and community-centered posts
  • Conduct daily social listening and trend monitoring to identify real-time engagement opportunities
  • Actively engage with followers, partners, and influencers through replies, comments, and quote responses
  • Manage DMs, mentions, and notifications with a community-first approach
  • Participate in relevant online conversations to expand visibility and credibility
  • Surface community feedback and sentiment trends to the communications team
  • Build relationships with key voices and creators in online spaces relevant to Issue One's work
  • Execute social media strategy across platforms (X, LinkedIn, Facebook, Instagram, and emerging channels) within the framework set by the VP of Communications
  • Continuously test formats, timing, and distribution tactics to improve performance
  • Track performance metrics and identify what content drives engagement and reach
  • Identify new platform features and trends and integrate them into content execution
  • Provide regular performance insights to the VP and Communications Coordinator
  • Adapt content approach based on what's working and what's not
  • Work with the Communications Coordinator to ensure social content aligns with the broader communications calendar
  • Provide content to the Communications Coordinator for scheduling and posting
  • Collaborate with policy, campaigns, and citizen engagement teams to identify content opportunities
  • Flag emerging rapid response moments for the other members of the communications team and partner with the VP on rapid response content needs
  • Coordinate with external design and editing partners on production timelines and deliverables

Requirements

  • 3-5+ years of experience in digital communications, social media management, content creation, or advocacy communications
  • Demonstrated experience managing organizational social media accounts across platforms such as X, LinkedIn, Facebook, Instagram, and emerging channels
  • Strong experience creating platform-native content (video, graphics, threads, carousels, etc.) in fast-paced or rapid-response environments
  • Proficiency in digital content creation tools, including video editing software (e.g., Adobe Premiere, CapCut, DaVinci Resolve) and graphic design platforms (e.g., Canva, Adobe Creative Suite)
  • Ability to translate complex policy, political, or advocacy topics into accessible, engaging digital storytelling for broad audiences
  • Ability to manage and grow social media platforms using platform-specific best practices, audience insights, and content optimization strategies
  • Experience leveraging AI-powered tools to support content ideation, drafting, editing, performance analysis, and platform management while maintaining authentic voice and accuracy
  • Strong understanding of social media algorithms, trends, and content distribution strategies to maximize organic reach and engagement
  • Ability to track, analyze, and apply performance metrics using platform analytics tools to continuously improve content and strategy
  • Experience monitoring trends and producing real-time, rapid-response content aligned with fast-moving news cycles
  • Ability to provide clear creative direction and manage workflows with external partners (designers, video editors, agencies) to ensure timely, high-quality deliverables
  • Strong community management skills, including engaging with audiences through comments, DMs, and influencer outreach in a professional, mission-aligned voice
  • Excellent writing and editing skills with the ability to adapt tone, ensure accuracy, and maintain message clarity across formats and platforms
  • Strong project management and organizational skills with the ability to manage multiple priorities, timelines, and content streams simultaneously
  • Ability to collaborate effectively with coordinators, external partners, and cross-functional teams to align digital content with broader communications strategies
  • High emotional intelligence, sound judgment, and adaptability in dynamic and high-pressure environments
  • Commitment to democratic values, civic engagement, and mission-driven communications
Benefits
  • All full-time employees are eligible for a platinum health plan with 100% of the premium paid by Issue One.
  • In addition, the organization covers 75% of the premium for all spouses and dependents of IO staff.
  • Staff receives more than 50 paid days off annually, including holidays, vacation, personal time, and office-wide closures.
  • Issue One provides reimbursements and stipends for commuting and any work-related travel.
  • Issue One offers wellness reimbursements and student loan assistance.
  • They are also eligible to be reimbursed for stepping outside of their comfort zone and doing something they have never done before.
  • All staff are encouraged to participate in professional development throughout the year, and the organization hosts several opportunities for fun and fellowship.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital communicationssocial media managementcontent creationvideo editinggraphic designcontent optimizationperformance analysiscommunity managementwritingediting
Soft Skills
project managementorganizational skillscollaborationemotional intelligenceadaptabilitycommunicationcreativityrelationship buildingstrategic thinkingproblem solving