Issue One

Special Assistant to the CEO, COO

Issue One

full-time

Posted on:

Location Type: Hybrid

Location: Washington • District of Columbia • Washington • United States

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Salary

💰 $60,000 - $70,000 per year

About the role

  • Manage complex calendars for CEO and COO, making judgment calls about priority, timing, and what requires their direct attention.
  • Serve as gatekeeper and air traffic controller, deciding what gets through, what gets delegated, and what gets declined.
  • Prepare executives for meetings with concise briefing materials, background research, and relevant context.
  • Manage executive inboxes with discretion, triaging messages and surfacing what matters most.
  • Draft and edit high-level communications and correspondence that reflect executive voice and priorities.
  • Coordinate travel logistics, including itineraries, briefing books, and on-the-ground support.
  • Track executive commitments and follow-through to ensure nothing falls through the cracks.
  • Build and refine systems for how the CEO and COO work with executive support, training them on how to leverage this new capacity effectively.
  • Support CEO donor engagement efforts, including meeting scheduling, donor engagement tasks, and follow-up.

Requirements

  • 3-5+ years of experience in executive support, chief of staff roles, or project management—preferably supporting senior leaders in fast-paced environments.
  • Experience supporting C-suite executives in nonprofit, advocacy, or mission-driven organizations strongly preferred.
  • Demonstrated experience building executive support systems from scratch or significantly improving existing ones.
  • Track record of managing up effectively and coaching leaders on how to work with support staff.
Benefits
  • All full-time employees are eligible for a platinum health plan with 100% of the premium paid by Issue One.
  • In addition, the organization covers 75% of the premium for all spouses and dependents of IO staff.
  • Staff receives more than 50 paid days off annually, including holidays, vacation, personal time, and office-wide closures.
  • Issue One provides reimbursements and stipends for commuting and any work-related travel.
  • Issue One offers wellness reimbursements and student loan assistance.
  • They are also eligible to be reimbursed for stepping outside of their comfort zone and doing something they have never done before.
  • All staff are encouraged to participate in professional development throughout the year, and the organization hosts several opportunities for fun and fellowship.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
calendar managementexecutive supportproject managementcommunication draftingtravel logistics coordinationbriefing preparationinbox managementsystem buildingtriaging messagesdonor engagement
Soft Skills
judgmentdiscretionprioritizationcoachingorganizationattention to detailinterpersonal skillsadaptabilityproblem-solvingcollaboration