Issue One

Culture and Finance Manager

Issue One

full-time

Posted on:

Location Type: Hybrid

Location: WashingtonDistrict of ColumbiaWashingtonUnited States

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Salary

💰 $68,000 - $78,000 per year

About the role

  • Oversee all aspects of the employment lifecycle, including recruitment, onboarding, and offboarding.
  • Serve as first point of contact for employee questions, concerns, and personnel issues; escalate to VP of People and Culture when issues require senior leadership involvement.
  • Manage position description development and maintenance across the organization, working with supervisors to ensure PDs remain current and accurate.
  • Conduct exit interviews and analyze trends to inform retention strategies.
  • Lead HRIS system upgrade project, including vendor selection, implementation, and staff training.
  • Maintain HR systems (ADP, BambooHR) and ensure data accuracy and compliance.
  • Support the VP of People and Culture with HR policy development and implementation.
  • Manage all aspects of benefits administration, serving as primary liaison between staff, insurance broker, and benefits providers.
  • Lead annual open enrollment process, including communications, decision support, and system updates.
  • Respond to employee benefits questions and resolve issues in partnership with providers.
  • Monitor benefits utilization and costs, providing recommendations for plan design improvements.
  • Support DEI committee operations, including agenda development, goal tracking, and facilitation of discussion groups.
  • Administer quarterly staff engagement surveys via Culture Amp and analyze results to inform culture initiatives.
  • Oversee the Fun Committee and coordinate team-building events throughout the year.
  • Provide strategic oversight of Issue One's internship program across all departments.
  • Ensure program timelines are met for posting, recruiting, screening, and making offers.
  • Monitor program quality and identify opportunities for improvement.
  • Supervise the Operations & Administrative Specialist in day-to-day program execution.
  • Maintain relationships with universities and recruiting partners to ensure diverse candidate pipelines.
  • Lead organization-wide Google Drive reorganization and ongoing maintenance.
  • Develop and maintain an organizational knowledge library and HR documentation.
  • Create and maintain standard operating procedures for recurring HR processes.
  • Identify and implement process improvements across people operations.
  • Ensure staff complete monthly allocation reports and lobbying time tracking on schedule.

Requirements

  • 4-6 years of progressive HR or people operations experience, including at least 2 years in a role with independent decision-making authority.
  • Demonstrated experience managing HR systems (ADP, BambooHR preferred) and leading system implementations or upgrades.
  • Experience with benefits administration and employee lifecycle management.
  • Commitment to building inclusive and equitable workplace practices.
Benefits
  • All full-time employees are eligible for a platinum health plan with 100% of the premium paid by Issue One.
  • The organization covers 75% of the premium for all spouses and dependents of IO staff.
  • Staff receives more than 50 paid days off annually, including holidays, vacation, personal time, and office-wide closures.
  • Issue One provides reimbursements and stipends for commuting and any work-related travel.
  • Issue One offers wellness reimbursements and student loan assistance.
  • All staff are encouraged to participate in professional development throughout the year, and the organization hosts several opportunities for fun and fellowship.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HRIS managementbenefits administrationemployee lifecycle managementdata accuracyprocess improvementsexit interview analysisposition description developmentstaff trainingemployee engagement surveyscompliance
Soft Skills
communicationproblem-solvingleadershipstrategic oversightrelationship managementteam coordinationfacilitationdecision-makingorganizational skillscommitment to diversity