ISOutsource

Account Executive

• Identify and qualify new opportunities through networking, cold outreach, and referrals
• Own outbound engagement strategies and maintain a healthy pipeline
• Analyze prospect needs and recommend tailored, value-driven solutions
• Represent ISOutsource at industry/community events to build relationships and brand presence
• Meet with prospects and customers locally to lead discovery, demos, and solution discussions
• Create and present customized proposals and supporting materials
• Partner with Marketing on account-based marketing (ABM) initiatives
• Use data to improve conversion rates and overall sales effectiveness
• Forecast monthly performance and contribute to revenue planning
• Track and report progress against KPIs with actionable insights

Systems Engineer

• Adhere to standards and approved solutions introduced by the ISOutsource Engineering Leadership.
• Ensures computer networks, systems, and security are set up and functioning based on industry best practices.
• Ensures that hardware and software used in environments meets compatibility, performance, and user requirements.
• Ensures that networks and infrastructure are working optimally and free of design defects.
• Work collaboratively with other engineers to support and maintain continuity across assigned client environments
• Interface with consulting team for field infrastructure tasks and support.
• Interface with PMO for project-based engagements.
• Maintains networks and infrastructure to meet customer requirements.
• Share responsibility with teammates for the stability, quality, and ongoing support of client environments.
• Maintains punctuality and thorough communication in all facets of internal and external customer engagements.
• Maintain clear internal communication and documentation so work can be supported or covered by other engineers when needed.
• Maintains required level of utilization.
• Participate in on call rotation twice a year.
• Performs maintenance on information systems, networks, and infrastructure.
• Prioritizes work in areas of expertise and at the appropriate level.
• Escalate effectively, share knowledge, and collaborate with teammates to ensure consistent delivery and balanced workloads.
• Performs other duties as assigned.
• Daily entry of time for all activities to support visibility and coordination across the engineering team.

Account Executive

IT Systems Engineer