Isos Technology

Controller

• Oversee the preparation of accurate and timely periodic financial statements in accordance with U.S. GAAP
• Lead and manage the month-end and year-end close processes
• Enhance and optimize accounting and financial reporting systems
• Serve as NetSuite System Administrator (strongly preferred)
• Support revenue recognition and customer invoicing processes, ideally within a professional services or consulting environment
• Establish and maintain well-documented accounting policies and procedures
• Research and provide guidance on technical accounting matters related to contracts and business agreements
• Design, implement, and monitor internal controls to mitigate financial risk
• Lead annual financial audits and coordinate external audit activities
• Oversee the preparation and filing of income tax, gross receipts tax, and sales tax returns
• Ensure compliance with all local, state, and federal regulations and reporting requirements

Project Manager

• Execute defined intake and project setup processes in SPP
• Maintain accurate forecasts, resource requests, and project data
• Enforce documented gates and requirements, including holding for hard stops when information is incomplete
• Own status reporting; coordinate meetings, capture notes, and track action items
• Maintain RAID logs, Confluence documentation, and status-report inputs
• Escalate gaps, risks, or blockers early and clearly
• Support the Project Manager or TPM on logistics and administrative tasks.

Project Coordinator

Consultant

• Manage 3-6 clients at a time engagements as the primary point of contact overseeing all aspects of service delivery, including but not limited to client retention, client growth, and project profitability
• Serve as a technical subject matter expert and provide training to other members of the team
• Build and manage a strategic plan to address client needs and generate new business opportunities
• Own enterprise level client assignments and engage senior client leadership to increase engagement
• Proactively manage daily support requests, incident response, and strategic long-term planning for assigned clients
• Coordinate and respond to client requests and other communications to meet contracted SLAs
• Plan and schedule personnel resources on a weekly basis to deliver on requests and objectives for client assignments
• Collaborate with technical consultants and client resources to maintain and ensure reliability of application instances
• Administer the Atlassian products and assist clients with implementation to support their business processes
• Provide scheduled on-call support during off hours and respond to service outage incidents to meet contracted SLAs
• Manage day-to-day client communications, including creation of weekly status report and facilitation of weekly status call
• Participate in process improvement efforts across the team and organization to identify, develop, and deliver services and solutions leading to improved client satisfaction
• Acquire Atlassian certification by passing two Atlassian Certified Professional exams and maintain them by achieving additional Atlassian Pro Skills badges
• Provide support to the Sales team for proposals, renewals, and quarterly client business reviews with clients
• Contribute informative and engaging original marketing content related to the Atlassian ecosystem in the form of quarterly blog posts, white papers, and other materials as requested.

Lead Consultant

Strategy

• Lead strategic advisory engagements with Federal/SLED clients, serving as a trusted advisor and facilitating discovery, planning, alignment, and transformation discussions.
• Oversee client engagement delivery, including timelines, deliverables, risks, budgets, forecasting, staffing needs, communication, and overall engagement health.
• Partner across consulting and technical teams to translate complex business, organizational, and technology challenges into actionable plans and successful delivery outcomes.
• Support practice growth by identifying client needs, expansion opportunities, service improvements, and ways to scale delivery quality and operational effectiveness.
• Explore opportunities to apply AI and emerging technologies to improve consulting delivery, client outcomes, and practice innovation.
• Maintain a 60% utilization target while balancing delivery quality, client satisfaction, and profitability.

Strategic Advisor – Engagement Lead, Federal

Sales

• Looking for self-starters and individuals who are hungry!
• Execute marketing programs that drive brand awareness, demand generation, and client engagement.

Sales & Marketing

Growth Marketing

• function as the client-facing primary single point of contact and project manager for Atlassian services engagements
• consult with industry partners as their Atlassian SME

Controller

Project Coordinator

Lead Consultant

Strategic Advisor – Engagement Lead, Federal

Sales & Marketing

Growth Team – Commercial Opportunities