isLOGIC AG

IT Generalist, Administration/Support

isLOGIC AG

full-time

Posted on:

Location Type: Hybrid

Location: Potsdam • Germany

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About the role

  • Administration and maintenance of our Windows-based servers
  • Handling inquiries via email and telephone
  • Independently resolving technical customer issues in collaboration with our team
  • Testing and applying security updates and new software versions
  • Implementing directives from Support and Management
  • Diagnosing hardware faults
  • Network monitoring

Requirements

  • Completed vocational training as an IT specialist for system integration, IT technician, IT systems electronics technician, or an equivalent qualification
  • Several years of professional experience preferred to effectively handle complex challenges and develop innovative solutions
  • Strong analytical skills to identify and resolve technical problems
  • Solid knowledge of Windows/Windows Server installation, configuration, troubleshooting, and maintenance, including the ability to effectively optimize these systems
  • Responsible, meticulous, flexible, and reliable to ensure smooth operations
  • Excellent communication skills and a service-oriented attitude to understand and address customer needs
  • High level of initiative, teamwork, and motivation to work both independently and collaboratively
Benefits
  • Employee events & team days to foster a strong sense of togetherness
  • Comprehensive internal and external training to support your career development
  • Collegial working atmosphere with appreciative interaction
  • Plenty of room for your own ideas to develop creative solutions
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Windows Serversystem integrationtroubleshootingnetwork monitoringhardware diagnosticssecurity updatessoftware installationconfigurationmaintenance
Soft Skills
analytical skillscommunication skillsservice-oriented attituderesponsibilitymeticulousnessflexibilityreliabilityteamworkinitiativemotivation
Certifications
IT specialist for system integrationIT technicianIT systems electronics technician