Partner with Sales Executives to guide discovery sessions, assess opportunity pain points, and recommend solutions for IT, cybersecurity, and compliance requirements.
Collaborate on technical proposals by providing insights and creating solution outlines that meet client needs and align with ISI’s offerings.
Serve as a knowledgeable advisor for clients, explaining the technical aspects of ISI’s solutions and addressing client questions.
Work closely with both sales and technical teams to ensure smooth communication and project handoffs post-sale.
Assist in documenting technical requirements and reporting on discovery findings to ensure a streamlined handoff to operations.

Requirements

United States Citizenship is required for this position.
3+ years in a Sales Engineering or similar technical advisory role within an MSP environment.
Familiarity with on-premises infrastructure, networking, virtualization, Google Workspace, AWS, and Microsoft environments to support client discovery and solutioning.
Proven ability to collaborate effectively with sales and technical teams in a team environment.
Strong verbal and written communication skills, with the ability to clearly explain technical solutions to both technical and non-technical audiences.
Familiarity with NIST 800-171 and CMMC (preferred)
5-10% travel for large opportunities or to attend technology conferences.

Benefits

Medical, Dental, and Vision insurance with FSA and HSA options
PTO, 11 Paid Holidays, Paid Parental & Military Leave, & More
Life & Disability Insurance
401K With Match
Perks and Discount Programs
A casual, friendly, and relaxed work environment
Hybrid and remote, flexible work schedules
Professional growth encouragement and support

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Sales Engineeringtechnical advisoryon-premises infrastructurenetworkingvirtualizationGoogle WorkspaceAWSMicrosoft environmentstechnical requirements documentationdiscovery findings reporting

Soft Skills

collaborationcommunicationproblem-solvingclient advisoryteamworkverbal communicationwritten communicationclient engagementsolution explanationinterpersonal skills