Cloud Engineer

• Support the planning, execution, and optimization of cloud migration projects
• Assist with planning, executing, and documenting migration projects from on-premises and hybrid environments to Azure, AWS, Google Cloud Platform (GCP), and Microsoft GCC/GCC High environments
• Conduct pre-migration assessments, including data analysis and migration readiness checks
• Execute migrations and conduct post-migration validation to ensure data integrity, compliance, and correct configuration of cloud environments
• Utilize various migration tools and methodologies
• Maintain detailed documentation of migration strategies, configurations, and outcomes
• Provide technical support and training to internal teams on migration processes and best practices
• Support the establishment of secure and compliant cloud infrastructure aligned with standards

Cloud Migration Engineer

• Support the design, implementation, and maintenance of cloud-based security solutions under the guidance of senior engineers.
• Assist in implementing secure network, system, and software configurations across Azure, Google Cloud Platform (GCP), and hybrid/multi-cloud environments.
• Support the development and enforcement of cloud hardening policies, standards, and procedures based on frameworks such as CMMC, NIST SP 800 series, and ISO 27001.
• Collaborate on projects involving zero-trust security models, including identity-based access controls and data protection solutions.
• Support the implementation and maintenance of identity and access solutions in environments such as Microsoft Entra ID and Google Cloud Identity.
• Help troubleshoot IAM-related issues and ensure proper access configurations.
• Assist with configuring Network Security Groups (NSGs), Azure Firewalls, and Web Application Firewalls (WAF) to secure cloud resources.
• Help enforce endpoint compliance using tools like Microsoft Intune.
• Assist with deploying endpoint protection solutions such as Microsoft Defender for Endpoint.
• Work with senior engineers to implement and monitor data protection solutions like Azure Information Protection (AIP).
• Assist with ensuring compliance with standards like ITAR, DFARS, and GDPR by maintaining accurate data classification and retention practices.
• Help monitor Security Information and Event Management (SIEM) solutions like Microsoft Sentinel or Splunk.
• Contribute to threat modeling exercises and risk assessments for cloud services.
• Support cloud migration projects, including tasks such as preparing data for migration, assisting with implementation, and documenting configurations.
• Shadow and assist in training sessions on AvePoint tools, Microsoft Power BI dashboards, and SharePoint solutions.
• Assist with creating and deploying Power BI dashboards to deliver actionable insights.

• Assist in the setup, configuration, and support of Microsoft 365 and Azure cloud environments, including Intune, SharePoint, Purview, Defender and Microsoft Entra ID (Azure AD)
• Perform M365 Intune device management, including enrollment, compliance policies, and configuration rollouts
• Support cloud setup tasks such as creating client sites, organizations, and initial configurations within Microsoft cloud platforms
• Provide assistance in cloud migration projects with a basic understanding of migration workflows and best practices
• Participate in technical client onboarding, including device rollouts and environment setup
• Develop and maintain documentation, SOPs, and technical guides to ensure consistency and repeatability
• Communicate effectively with clients, provide progress updates, and collaborate with project managers and senior engineers
• Apply a basic understanding of CMMC (Cybersecurity Maturity Model Certification) principles to client environments where applicable

Junior Cloud Engineer

Sales Engineer

• Partner with Sales Executives to guide discovery sessions, assess opportunity pain points, and recommend solutions for IT, cybersecurity, and compliance requirements.
• Collaborate on technical proposals by providing insights and creating solution outlines that meet client needs and align with ISI’s offerings.
• Serve as a knowledgeable advisor for clients, explaining the technical aspects of ISI’s solutions and addressing client questions.
• Work closely with both sales and technical teams to ensure smooth communication and project handoffs post-sale.
• Assist in documenting technical requirements and reporting on discovery findings to ensure a streamlined handoff to operations.

Project Manager

• Lead the planning, execution, and delivery of cloud migration and IT modernization projects
• Manage project scope, budget, and schedules while ensuring alignment with business objectives
• Coordinate cross-functional teams, ensuring efficient resource allocation and task management
• Develop and maintain detailed project plans, tracking milestones, risks, and dependencies
• Act as the primary point of contact for clients, providing regular status updates and addressing concerns
• Identify and mitigate risks that may impact project delivery, escalating critical issues as needed
• Ensure compliance with federal regulations and security frameworks, such as NIST SP 800-171, CMMC, and FedRAMP
• Oversee the implementation of cloud migration tools and IT systems
• Manage and support the transition to GCC/GCC High, ensuring data integrity, security, and compliance during migration
• Lead project documentation efforts, including reports, governance documentation, and change management plans
• Support process improvements and contribute to the development of PMO best practices, particularly in secure cloud adoption and compliance management

Customer Success Manager

• Serve as the primary customer relationship owner for an assigned portfolio of managed services customers.
• Build strong working relationships with customer stakeholders and decision-makers.
• Lead regular business reviews, success check-ins, and customer cadence calls.
• Own renewal readiness and support renewal strategy for assigned accounts.
• Coordinate closely with Support, Engineering, PMO, Compliance, Cybersecurity, and other internal teams to deliver a unified customer experience.
• Monitor customer health using a combination of operational signals, engagement trends, escalation history, stakeholder participation, and renewal posture.
• Identify opportunities for deeper alignment, broader service adoption, and cross-functional account growth where there is a clear customer need.

Compliance

• Work directly with ISI Enterprises client stakeholders throughout their onboarding and compliance gap assessment
• Lead and manage a team of analysts through NIST 800-171a gap assessment and remediation projects
• Review client environments and collect evidence to determine the satisfaction of CMMC/NIST controls
• Assist clients in the formulation of a compliant set of policies and procedures
• Complete documentation required for a compliance assessment (Network Design Documents, Software Whitelist, etc)
• Recommend solutions to remediate identified gaps in compliance
• Work directly with our Cybersecurity, Engineering, and Support departments to ensure all configurations are completed and tested in a compliant manner
• Generate POAM’s (Plan of Action and Milestone) documents for the remediation of found gaps
• Generate SSP (System Security Plan) documents to reflect deployed tools and assessment results
• Interface directly with C3PAO auditors during CMMC Level 2 Audits