
Technical Support Specialist – SaaS
ISGUS GmbH Austria
full-time
Posted on:
Location Type: Hybrid
Location: Villingen-Schwenningen • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
DockerKubernetesLinuxMongoDBOpenShiftSQL
About the role
- Developing high-availability concepts for ISGUS products offered as Software-as-a-Service (SaaS)
- Hosting ISGUS products in the data center and performing updates and security patches
- Monitoring data center components and ensuring guaranteed availability
- Informing sales partners and customers about functional limitations and system availability issues in the data center
Requirements
- Completed degree in Computer Science, training as an IT specialist in system integration, or equivalent qualification
- General IT knowledge (Linux and MS Windows operating systems, MS SQL and MongoDB databases)
- Prior experience with time management/time-tracking systems is a plus
- Experience with container technologies (Docker, Red Hat OpenShift, Kubernetes)
Benefits
- Flexible working hours
- Company pension schemes
- Profit-sharing
- Individualized onboarding and career development opportunities
- Open communication
- Flat hierarchies
- Performance-oriented, dynamic company culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
LinuxMS WindowsMS SQLMongoDBDockerRed Hat OpenShiftKubernetes
Soft skills
time management
Certifications
degree in Computer ScienceIT specialist in system integration