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Isentia

Account Executive

Isentia

Account Executive responsible for achieving client satisfaction and retention through support and service. Building trusted relationships while maintaining strong client partnerships in Jakarta.

Posted 8/3/2026full-timeJakarta • 🇮🇩 IndonesiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong problem-solving abilities and effective communication skills to address client queries and collaborate with stakeholders. Proficient in utilizing social media technologies and platforms to enhance client engagement and meet service level agreements.

Highest-signal resume keywords
Client Query ResolutionData CommunicationSocial Media Technology KnowledgeFluent in Bahasa Indonesia and EnglishGoogle Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
Problem SolvingCollaborationIndependenceTeamwork
Tools & Technologies
Google Suite
Industry Keywords
Public RelationsCommunicationsMarket IntelligenceClient FeedbackSales TalksMedia SavvinessService Level Agreements

About the role

Key responsibilities & impact
  • Provide solutions for client queries, problems solving, trouble-shooting and collaboration with internal stakeholders for client resolutions
  • Accurate and timely collection and communication of data; market intelligence, client feedback
  • Maintain up to date knowledge of new social media technology and platforms
  • Demonstrates a well-enhanced news sense and media-savviness to support clients expectations and meets service level agreements
  • Deliver prepared sales talks, acquitting client needs, reading from scripts that describe products or service

Requirements

What you’ll need
  • Bachelor in any field (preferred from public relations, communications, and management)
  • Minimum 1 - 3 years of relevant work experience
  • Able to work independently and also work as a team
  • Computer Literacy and with standard ability to use Google Suite
  • Fluent in Bahasa Indonesia and English both oral and written

Benefits

Comp & perks
  • Flexible work arrangements