Business Process Specialist

ISC2

Business Process Specialist documenting and enhancing organizational processes for ISC2. Ensures consistency and compliance while maintaining SOPs and engaging contractors.

Posted 7/24/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $73,875 - $84,686 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and maintaining process documentation, standard operating procedures (SOPs), and workflows to enhance organizational efficiency and compliance. Proven ability to collaborate with stakeholders across business functions to ensure effective process governance and documentation management.

Highest-signal resume keywords

Process Documentation DevelopmentStandard Operating Procedures (SOPs)Workflow CoordinationDocument Management SystemsStakeholder Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process DocumentationStandard Operating Procedures (SOPs)WorkflowsJob AidsProcess Improvement

Soft Skills

CollaborationCommunication

Tools & Technologies

Document Management SystemsKnowledge RepositoriesAI Tools

Industry Keywords

Operations ManagementProcess Governance FrameworksContractor Engagement Lifecycle

About the role

Key responsibilities & impact

Documenting, maintaining, and improving organizational processes to ensure consistency, efficiency, and compliance across the business.
Partnering with stakeholders to create and maintain standard operating procedures (SOPs), process maps, workflows, templates, and related documentation.
Serving as the coordinator and process owner for selected operational workflows, including the contractor engagement lifecycle.
Coordinating the contractor engagement process from request through offboarding.
Maintaining process documentation, forms, and approval workflows related to contractor engagements.

Requirements

What you’ll need

Bachelor's degree in Business Administration, Operations Management, Communications, Information Management, or a related field preferred.
Will consider candidates with a high school diploma and at least 7 years of experience in a related field.
Minimum of 3 years of experience developing process documentation, standard operating procedures (SOPs), workflows, job aids, or related operational documentation.
Experience working with document management systems, knowledge repositories, or process governance frameworks preferred.
Experience collaborating across multiple business functions to gather requirements and maintain documentation, preferred.
Experience working with AI tools or a demonstrated willingness to learn.

Benefits

Comp & perks

Information regarding our comprehensive benefits package is available here.