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Learning and Development Specialist
ISC2Learning and Development Specialist creating and delivering training programs for ISC2 employees. Developing high-quality learning support to enhance skills and knowledge across the organization.
About the role
Key responsibilities & impact- Develop, organise and deliver quality training to employees from start to finish, including all scheduling, preparing materials and communication
- Be comfortable with running multiple programs concurrently, being agile to support with requests and changing priorities
- Deliver all training and learning activities to remote, globally dispersed employees, mainly utilising Webex video meeting collaboration but also in-person training (on occasions)
- Create an L&D calendar of programs, ensuring programs are communicated and delivered on time to deadlines
- Maintain accurate records of training activities. Record keeping will include updating employee attendance, monitoring completion of training, surveys and analysing evaluation results, to ensure accurate provision of learning and development for current and future L&D needs
- Identify training and development needs to influence future L&D activities across the organization
- Manage communications relating to L&D including the L&D Inbox, emails, meetings and communication of training opportunities to employees
- Prioritise and organise time to deliver multiple tasks with a high level of attention to detail
- Proactively understand stakeholder needs, seeking to find the best possible solution
- Work closely and collaboratively within a diverse team, to deliver quality services to our stakeholders
- Assist as needed with the development of a long-term L&D strategy alongside the HR Business Partner and Senior Director, Human Resources, providing ideas for long term programs and training to support teams across ISC2
Requirements
What you’ll need- Excellent presentation and facilitation skills; with demonstrated confidence in developing, presenting and delivering training to both an in-person and remote audience
- Strong presentation and communication skills (written and verbal) in English, with the ability to adapt communication for stakeholders at all levels
- Solid experience with designing and creating engaging and effective learning materials (e-learning, instructor led and blended), as well as experience building programs from SCORM and curated LMS modules, independently, from start to finish
- Experience with an LMS System or learning technologies is a must have; experience with ADP LMS and/or Go1 is highly desirable
- Excellent computer skills including MS Office suite, internet and web applications/navigation
- Experience conducting surveys, interviews and job analysis as well as experience measuring training effectiveness
- Change management experience and supporting change through training is desirable
- Sales team specific training development and delivery, and/or working with a sales enablement specialist, is desirable
- Experience with adult learning principles and curriculum design is a plus
Benefits
Comp & perks- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
training developmentpresentation skillsfacilitation skillslearning materials designe-learningLMS modulesmeasuring training effectivenesscurriculum designadult learning principleschange management
Soft Skills
communication skillsattention to detailstakeholder managementcollaborationtime managementagilityproblem-solvingorganizational skillsadaptabilityproactive approach