
Senior Manager, Events
ISC2
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Job Level
Tech Stack
About the role
- Provide strategic leadership, oversight, and governance for the Americas Event team, ensuring consistent delivery across in-person, hybrid, virtual, and webinar programs
- Lead annual planning, set team goals, success metrics and timelines for the Americas event portfolio, ensuring alignment with organizational priorities
- Oversee regional event budgets, forecasts, pricing models and cost-of-delivery analysis to support informed decision-making
- Review event performance, financial outcomes and attendee insights to guide portfolio optimization and future planning
- Partner with cross-functional teams to ensure audience acquisition, optimized member programming, and content alignment
- Establish team priorities, operating procedures and resource allocation to support balanced workloads, operational excellence and scalable delivery
- Foster an inclusive, collaborative and ISC2 values-aligned team culture
- Oversee and deliver regional event performance reporting, including expenses, revenue contribution, attendee and sponsor feedback, and ROI analysis
- Translate performance data into clear recommendations and decisions for leadership regarding investment, prioritization and future improvements
- Conduct competitive analysis and audience insights to benchmark performance and identify growth opportunities
- Manage event budgets, ensuring accuracy, responsible spending, and allocation across events
- Develop and maintain scalable processes, SOPs and operational frameworks for the Americas event team
- Identify operational, technical and financial risks and develop mitigation strategies
- Define the vision, success metrics and roadmap for ISC2’s virtual events and webinar portfolio, ensuring scalability, consistency and long-term value
- Serve as the strategic owner of ISC2’s global virtual event and webinar program, setting direction for programming, technology, attendee engagement and partner integration
- Provide oversight and governance to ensure consistent, high-quality delivery by production teams
- Collaborate with marketing, communications, business development, member engagement and content teams to optimize virtual audience acquisition and engagement
- Oversee the global webinar calendar, intake process and production team to ensure consistency and quality
- Provide oversight of ISC2’s event technology ecosystem, including vendor relationships, contracting, integrations and data flows
- Evaluate technology performance, identify gaps and drive adoption of tools or enhancements that improve event efficiency, reporting and attendee experience
- Provide thought leadership and contribute to committees or initiatives as assigned
- Stay current on trends in event management, delivery, event technology and industry best practices
- Partner with cross-functional stakeholders to improve processes, workflows and documentation of best practices
- Develop and maintain a working understanding of ISC2 certifications, membership value, products, and services to support effective member engagement and consistent event experience across in-person and virtual programs
- Perform other duties as assigned
Requirements
- Bachelor’s degree in marketing, communications, business, or related field
- 10 + years of experience managing in-person, hybrid and virtual events
- 5+ years of experience with virtual platforms, technology integrations, registration systems or event technology (CVENT or a similar events management platform)
- CMP or other event certifications preferred
- Experience in cybersecurity, technology, SaaS or membership associations preferred
- Experience with event technology, mobile apps, webinar platforms, and CRM/automation integrations desirable
- Strong written and verbal communication skills
- Proficiency with MS Office Suite and comfort learning new software
- Experience working cross-functionally within a global organization
- Experience leading and developing teams, preferably in a remote environment
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
event managementbudget managementdata analysisperformance reportingrisk managementprocess developmentaudience acquisitionprogramming directionevent optimizationteam leadership
Soft Skills
strategic leadershipcollaborationcommunicationoperational excellenceinclusive culturedecision-makingproblem-solvingcross-functional teamworkadaptabilitythought leadership
Certifications
CMP