ISC2

Senior Manager, Events

ISC2

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

About the role

  • Provide strategic leadership, oversight, and governance for the Americas Event team, ensuring consistent delivery across in-person, hybrid, virtual, and webinar programs
  • Lead annual planning, set team goals, success metrics and timelines for the Americas event portfolio, ensuring alignment with organizational priorities
  • Oversee regional event budgets, forecasts, pricing models and cost-of-delivery analysis to support informed decision-making
  • Review event performance, financial outcomes and attendee insights to guide portfolio optimization and future planning
  • Partner with cross-functional teams to ensure audience acquisition, optimized member programming, and content alignment
  • Establish team priorities, operating procedures and resource allocation to support balanced workloads, operational excellence and scalable delivery
  • Foster an inclusive, collaborative and ISC2 values-aligned team culture
  • Oversee and deliver regional event performance reporting, including expenses, revenue contribution, attendee and sponsor feedback, and ROI analysis
  • Translate performance data into clear recommendations and decisions for leadership regarding investment, prioritization and future improvements
  • Conduct competitive analysis and audience insights to benchmark performance and identify growth opportunities
  • Manage event budgets, ensuring accuracy, responsible spending, and allocation across events
  • Develop and maintain scalable processes, SOPs and operational frameworks for the Americas event team
  • Identify operational, technical and financial risks and develop mitigation strategies
  • Define the vision, success metrics and roadmap for ISC2’s virtual events and webinar portfolio, ensuring scalability, consistency and long-term value
  • Serve as the strategic owner of ISC2’s global virtual event and webinar program, setting direction for programming, technology, attendee engagement and partner integration
  • Provide oversight and governance to ensure consistent, high-quality delivery by production teams
  • Collaborate with marketing, communications, business development, member engagement and content teams to optimize virtual audience acquisition and engagement
  • Oversee the global webinar calendar, intake process and production team to ensure consistency and quality
  • Provide oversight of ISC2’s event technology ecosystem, including vendor relationships, contracting, integrations and data flows
  • Evaluate technology performance, identify gaps and drive adoption of tools or enhancements that improve event efficiency, reporting and attendee experience
  • Provide thought leadership and contribute to committees or initiatives as assigned
  • Stay current on trends in event management, delivery, event technology and industry best practices
  • Partner with cross-functional stakeholders to improve processes, workflows and documentation of best practices
  • Develop and maintain a working understanding of ISC2 certifications, membership value, products, and services to support effective member engagement and consistent event experience across in-person and virtual programs
  • Perform other duties as assigned

Requirements

  • Bachelor’s degree in marketing, communications, business, or related field
  • 10 + years of experience managing in-person, hybrid and virtual events
  • 5+ years of experience with virtual platforms, technology integrations, registration systems or event technology (CVENT or a similar events management platform)
  • CMP or other event certifications preferred
  • Experience in cybersecurity, technology, SaaS or membership associations preferred
  • Experience with event technology, mobile apps, webinar platforms, and CRM/automation integrations desirable
  • Strong written and verbal communication skills
  • Proficiency with MS Office Suite and comfort learning new software
  • Experience working cross-functionally within a global organization
  • Experience leading and developing teams, preferably in a remote environment
Benefits
  • Health insurance
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event managementbudget managementdata analysisperformance reportingrisk managementprocess developmentaudience acquisitionprogramming directionevent optimizationteam leadership
Soft Skills
strategic leadershipcollaborationcommunicationoperational excellenceinclusive culturedecision-makingproblem-solvingcross-functional teamworkadaptabilitythought leadership
Certifications
CMP